Director (Payments)

About Synechron:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,000+, and has 55 offices in 20 countries within key global markets. For more information on the company, please visit us www.synechron.com.

Role Summary

1. Lead the Australian Payments Practice with strategic vision and domain authority.
2. Act as a trusted advisor on payments modernization, compliance, and operational excellence.
3. Drive innovation across domestic and cross-border payment systems, aligning with CBA’s transformation agenda.

Domain Expertise

1. Serve as a Payments SME and Pre-sales SME for strategic solutions.
2. Deep knowledge of Australian payment systems: NPP, Osko, BPay, Direct Entry, EFTPOS, ATMs, wire transfers, mobile payments, and corporate payments.
3. Expertise in core banking platforms like GPP (Global Payments Platform) and high-value payment systems.
4. Strong grasp of cross-border payments, settlement systems, and global transaction flows.
5. Familiarity with standards: ISO 20022, PCI DSS, SWIFT MT/MX formats.
6. Collaborate across business, operations, and technology teams for seamless delivery.

Innovation & Strategic Thinking

1. Stay ahead of fintech startup trends and emerging payment technologies.
2. Evaluate and integrate innovations such as digital wallets, blockchain, and real-time payment orchestration.
3. Champion AI-driven solutions for fraud detection, compliance automation, and operational efficiency.
4. Translate regulatory complexity into business opportunities and customer-centric solutions.
5. Understand the full payments landscape—domestic and global—including compliance hurdles and market dynamics.
6. Drive revenue growth through strategic product development and market expansion.
7. Maintain a customer-first approach, ensuring safety, trust, and experience are at the core of every solution.

Leadership & Collaboration

1. Lead cross-functional teams of consultants, engineers, and analysts in transformation programmes.
2. Engage with C-level stakeholders and senior executives across financial institutions.
3. Build long-term relationships and foster collaboration across departments.
4. Support business development through proposals, presentations, and go-to-market strategies.
5. Work closely with account managers and global payments teams to shape offerings and market positioning.