NOC Support Engineer - Day Rate Contract

Position: NOC Infrastructure Support

Type: Day-rate contract

Location: Dublin/Hybrid

Please note, you must be based in Ireland with the relevant visa to be considered for this role.

We are seeking a proactive and technically skilled NOC Infrastructure Engineer on behalf of our client, a leading organisation based in Dublin. The successful candidate will monitor, maintain, and support critical network and infrastructure systems, ensuring optimal uptime and rapid incident response.

Key Responsibilities:

• Monitor network and infrastructure systems using enterprise monitoring tools, identifying and responding to alerts in real time
• Diagnose and resolve first and second-line incidents related to network connectivity, servers, and core infrastructure services
• Escalate and coordinate complex issues with senior engineers or external vendors, ensuring timely resolution and effective communication
• Maintain accurate documentation of incidents, changes, and system configurations within the NOC knowledge base
• Support continuous improvement by analysing recurring issues, recommending preventive measures, and assisting with network and system upgrades

Experience & Qualifications:

• Proven experience in a NOC infrastructure support environment
• Strong understanding of networking fundamentals (TCP/IP, routing, switching, DNS, DHCP, VPNs)
• Hands-on experience with monitoring tools (e.g., SolarWinds, PRTG, Zabbix, Nagios, or similar)
• Exposure to network hardware and systems administration (Cisco, Juniper, Windows/Linux servers)
• Excellent troubleshooting, communication, and time management skills

Please apply with your CV in the strictest of confidence. All applications must have valid working rights in Ireland and be able to prove same.