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Job Purpose:
Maintain & support applications along to it analyze, design, develop, modify & test the applications related to Branch & Payment systems for both conventional and Islamic. In this role, the candidate should have high support & analytical skills and to enhancing applications both inhouse (development experience) and vendor based. The candidate is expected to design, develop, implement, and maintain efficient solutions to enable the business groups & operations groups with Business needs, Regulatory needs & Technological advancements.
Responsible for development, maintenance & support of Branch, Backoffice and Payment systems for both conventional and Islamic.
Applications majorly consist of:
o Swift related applications (Swift Alliance, Safewatch)
o RTGS / ACH
o Electronic Clearing system (ECC / ECC On-us / RDC / ATM-Prompt)
o Salary / WPS
o Reconciliation systems
o Teller system
Role consists of:
• Production Support – BAU
• Issue resolution well within the agreed SLAs, wherever required.
• Ensure Audit / Regulatory / Security compliance.
• Critical issue Support as and when required on the respective business areas handled with the aim of reducing Customer complaints
• Work on business requirements and projects.
• Validate and make sure the Design of all the new requirements / enhancements fit into overall architecture and integrity of the system.
• Review technical and business documentations produced by vendor and other stake holders (architecture, the design, specifications) and provide inputs
• Liaise with and manage expectations of business users and vendor resources
• Perform Regression Testing, SITs part of changes and support involving users for UAT.
• Design & Develop, modify modules in applications built on Dotnet, WCF & MS-SQL
• Understanding on Micro-services architecture
• Peer code reviews within team
• Ensure strict adherence to the SLA for issue resolution
• Take lead and evolve /devise solutions for critical requirements like data growth, Archival and performance enhancement
• Keep the system performance at acceptable level.
Education:
• Bachelor's degree or equivalent with specialization in IT.
• 5-8 years hands-on experience in implementing/supporting Branch & Payment Applications in banks or financial institutions
Key Skills
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