Transform Japan Travel Through Data-Driven Product Innovation

Join JRPass.com, the world's leading Japan Rail Pass provider, as we revolutionise how millions experience Japan. We're seeking a strategic Product Manager with fluent Japanese to drive product vision across our dual platforms while building the future of Japan travel.

What You'll Own:

• Be Our Customer Detective - Use advanced analytics to understand why visitors don't convert and fix the journey.
• Architect Digital Experiences - Create Product-Market fit and design user flows that turn browsers into bookers across JRPass.com and JapanDen.com
• Bridge Two Cultures - Communicate directly with Japanese rail partners and navigate complex stakeholder relationships
• Drive Measurable Growth - Implement sophisticated tracking (GA4, user behaviour analytics) to optimise every touchpoint

The Problems You'll Solve:

• Conversion Optimisation: Turn our highest-ever organic traffic into bookings (currently 2%, target 3%+)
• Mobile Experience: Make our platform seamless across all devices
• JapanDen.com Growth: Build our authority site from startup to market leader
• Point-to-Point Expansion: Launch individual ticket sales to 2-3x company revenue

What You Bring:

• Fluent Japanese (business level essential - you'll travel to Japan 2x yearly)
• 3-5 years Product Management experience (in e-commerce or travel ideally)
• Strong analytical skills with GA4, user behavior tracking, and A/B testing
• Experience with Product-Market fit, user research, market analysis, and ROI calculation
• Ability to work with development teams (technical background preferred but not essential)

Why Choose JRPass:

• Proven Growth: Bounced back stronger post-COVID, now at record traffic levels
• Real Impact: Your work directly affects millions of travellers to Japan
• International Exposure: Regular Japan travel and cross-cultural collaboration
• Career Growth: Join a profitable, expanding company with clear advancement paths
• Flexible Working: London office or remote, with hybrid options

Our Team: 15 people globally, including 5 London admin team, 4 developers in Poland, a growth marketer in Brazil, plus established Japanese partnerships.

You'll work closely with our Head of Product (15 years with the company) and Head of Technical.

Ready to shape the future of Japan travel?

Apply with your CV and Helen, our Talent Partner, will be in touch.

Job Title: Product Manager - Japan Travel Tech (London/Remote, Japanese Speaker Essential)

Company: JRPass.com

Location: London, UK or Remote

Employment Type: Full-time

Salary: £60,000 - £85,000 + Benefits

Note to recruiters: please reach out to Helen if you'd like to help with this or future hiring.