Role: eCommerce Program Manager

Experience: 15+ Years

Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us – our employees, partners, customers and society.

Responsibilities:

• Program Manager with eCommerce experience is must, should be well versed with MS Office tools
• Develop and maintain the overall program roadmap, timelines, and governance structure
• Coordinate across multiple teams, including IT, digital, marketing, product management, operations, and customer service
• Ensure clear and transparent communication with business stakeholders and facilitate collaboration between business stakeholders and technical teams to ensure shared understanding and buy-in
• Provide regular updates on program status, risks, and issues to executive sponsors and stakeholders and prepare materials such as slide decks for steering committee meetings and governance board meetings
• Serve as the primary point of contact for senior leadership, external vendors and partners
• work closely with change management teams to develop training, communication, and rollout plans
• Ensure the solution meets business requirements, compliance standards, and quality benchmarks

Experience Required

• Five or more years of experience in an upper-management role, preferably in program management
• Exceptional skills in leadership, time management, facilitation, and organization
• Experience in managing stakeholders
• Working knowledge of digital marketing
• Outstanding knowledge of change management principles and performance evaluation processes

Generic Managerial Skills

• Write and update titles, descriptions, and attributes with search engine optimization in mind
• Ensure high-quality photos and consistent information across platforms
• Track listing errors that can block visibility or affect rankings
• Strong interpersonal skills and effective collaboration with team members, clients, and others
• Experience in leading a technical team and interacting with stakeholders for requirement gathering and Analysis
• Interacting with offshore team and coordinating delivery

Does that sound interesting?

You are welcome to submit your application consisting of your CV, personal letter, relevant degrees or certifications details, professional references, etc. We work with ongoing recruitment so send in your application as soon as possible.

We look forward to receiving your application via LinkedIn or mail to [email protected]

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