We are looking for a Support Specialist with 3+ years of project management experience to support workflow design (Kissflow), procurement, and project processes, while managing documentation for logistics and compliance. Strong communication, organizational skills, and MS/Google proficiency are required.

Responsibilities

• Technically support the design, POC, testing, and implementation of Workflow (Kissflow) covering:
• iProcurement Purchase Order Requests (including invoicing where applicable)
• Risk Release or Expenditure Approvals
• Project Start and Close Requests
• Customer Change Orders
• Internal Project Change
• Pre-Post and SI-Service handover workflow
• Other workflows under development or as required
• Support all documentation related to Freight, Shipping, and Logistics of equipment (Import/Export, Customs, Regulatory Authority Permits/Licenses/Certificates).
• Liaise with 3rd party iProcurement vendors when required.
• Provide and support Customer Manuals, Sales Invoicing, Packing Lists, Certificates of Origin, and Airway Bills as applicable.

Required Skills & Knowledge

• 3+ years of project/program management experience.
• Experience with Program Management Office (PMO) processes/procedures.
• Proficiency in Microsoft Office and Google applications.
• Understanding of order management processes/systems.
• Strong data gathering and presentation skills.
• Knowledge of Import/Export controls and Incoterms (preferred).
• Excellent time management, communication, and organizational skills.
• Strong influencing skills to collaborate effectively with a global, multi-site team.

About Us:

Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to www.ascendion.com

With Ascendion (www.ascendion.com), you:

• Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering.
• At Ascendion you have high chances of project extension or redeployment to other clients.
• Additionally, you can also share CV of anyone you know. We have a referral policy in place.