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ROLE
- Franchise Partner Onboarding: Guide new franchise partners through the onboarding process, providing comprehensive support and training to ensure a successful start
- Documentation and Compliance: Oversee the completion of all necessary documentation and compliance requirements during the onboarding phase
- Training Coordination: Coordinate and conduct training sessions for new franchise partners, covering operational processes, tutoring methodologies, and business strategies
- Relationship Management: Build and maintain strong relationships with franchise partners, serving as a primary point of contact for all onboarding-related inquiries
- Process Improvement: Identify opportunities for streamlining and enhancing the onboarding process, collaborating with cross-functional teams to implement improvements
- Performance Monitoring: Monitor the performance of newly onboarded franchise partners and provide ongoing support to address any challenges or concerns
- Attending Meetings: Attend regular online and face-to-face meetings with franchise partners and provide business coaching!
- Feedback: Provide feedback to HQ on ways to improve business operations and systems
- Ensure Consistency: Follow franchise brand and operational guidelines to ensure that the franchise is consistent
- Someone who lives in Australia with experience in administration work, franchise or business coaching
- Someone who is open to interstate travel to get to multiple Success Tutoring sites across Australia
- Open to university students studying Business, Management, or related degree
- $30 - 34 per hour + SUPER
If you are passionate about business and have the skills to successfully onboard and support our new franchise partners, we encourage you to apply for the Onboarding Manager position at Success Tutoring. Join us in our mission to make a positive impact on students' lives through quality tutoring services. Apply today!
Requirements
- Drivers License
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