About Smartbox:

Believing that life is more fulfilled through experiences than physical goods, Smartbox Group invented the concept of experience gifts to offer unforgettable memories. In

a world where people are increasingly seeking time for themselves and meaningful relationships, offering someone the possibility to live an experience — rather than giving a material gift — is the most valuable and thoughtful way to say “I care.”

At Smartbox Group, all our energy and creativity are focused on providing the most beautiful gift to offer and to receive . With nearly 15,000 different products across leisure themes — Stays, Wellness, Adventure, Gastronomy — we allow people to enrich their lives with moments of sharing, emotions, and unforgettable memories.

Present in 11 countries, with 7 million experience gifts sold per year and a business volume of nearly €500 million, Smartbox Group employs 1,100 people across Europe and works with over 41,000 trusted partners (hotels, restaurants, wellness centres, outdoor activity providers…).

Living more than owning, sharing more than having — this is more than ever a fundamental trend in our society, and it’s exactly what Smartbox offers.

Do you want to inspire people to experience life? Join the pioneer and European leader of experience gifts!

Our Culture:

At Smartbox, we’re on a mission to unbox our world and unbox the potential of our People. We’re not just building a workplace — we’re cultivating a movement where bold ideas, authentic connections, and real-world experiences redefine what work can be.

As our teams’ trusted companion on this journey, we empower our people to take ownership, break boundaries, and dive headfirst into challenges that spark growth and impact. Together, we’re creating a culture of daring curiosity, relentless ambition, and transformative purpose — where every team member is driven to experience life,

experience potential, experience growth, shape their future, and leave a lasting mark on the world around us.

The Role:

The Associate Designer is an entry-level position focused on the execution of design work within a single task or project. This role is dedicated to developing foundational design skills in both UX and UI, collaborating closely with senior team members, and contributing to a positive team environment. This designer is eager to learn and grow, actively seeking mentorship and delivering on commitments with a sense of urgency.

Key Responsibilities:

Design & Prototyping

• Organise content and navigation effectively at the application and screen level (e.g., wireframe or prototype).
• Pair with more senior designers for review and to make iterative improvements to work.
• Works collaboratively with end users to sketch potential use cases, task flows, and user flows.
• Demonstrate a solid foundation in typography, layout, and visual design principles.
• Show creativity in determining how to solve a design problem or realise a design opportunity within the given constraints.
• Organise content in a useful and meaningful way to users, showing an understanding of multiple taxonomy approaches (e.g., hierarchical, faceted).
• Demonstrate an understanding of the merits of divergent thinking to explore new ideas.
• Write appropriate content with guidance from senior designers and content
• Write appropriate content with guidance from senior designers and content writers.

Research & Strategy Support

• Assist in user research by taking notes during interview sessions.
• Provide feedback on findings and recommendations from user research.
• Assist in strategic research by providing feedback during heuristic reviews, taking notes during cognitive walkthrough sessions, or contributing to content audits.
• Take direction from senior designers regarding information visualisation needs.
• Contribute to conversations based on domain knowledge when appropriate, with potential knowledge in business, brand, marketing, or product strategy.

Communication & Professional Development

• Communicate effectively, clearly, concisely, and in an audience-oriented way, in written and verbal form.
• Actively listen to others and ensure they are understood.
• Openly share opinions and contribute to discussions in a respectful manner.
• Work with teammates to resolve disagreements in a healthy manner.
• Deliver on commitments with a sense of urgency and act according to task prioritisation.
• Has daily conversations with the team about the progress of their work.
• Seek out mentorship to grow their own experience.
• Receive training from senior staff and create a professional development plan.
• Work to build strong relationships with their teammates and manager

About You:

We’re looking for someone who not only has the right skills but also embodies our guiding principles:

• The Owner – You take accountability, act with integrity, and treat challenges as opportunities.
• The Ambitious Maverick – You bring bold ideas, challenge the status quo, and are unafraid to take smart risks.
• The Radical Optimist – You maintain a solutions-focused mindset, inspiring others with your positivity and resilience.
• The Connector – You build authentic relationships, foster collaboration, and create space for diverse voices to thrive.

Skills & Experience:

• Problem Solving: Can confidently follow a well-established approach to the problem to be solved
• Critical Thinking: Understands the importance of weighing cost and value in decision making, and asks more senior staff for help in applying this type of thinking.
• Collaboration: Helps teammates when requested and gives or shares credit where due.
• Public Speaking: Ability to present informally to peers.
• Estimating: Estimates task length for self