About the Company:

Established in 2012, SolaX Power is committed to helping customers transition to clean energy and reduce dependence on fossil fuels. As a global leader in sustainable solar and battery energy storage solutions, SolaX has a strong presence in Europe, Asia, and Africa. With more than 2,000 employees worldwide, we are continuously expanding and hiring talented individuals to join our international team. At SolaX, your career can reach new heights.

Position Title:

Technical Representative – Baltic Region (Lithuania Focus)

Position Summary:

We are seeking a proactive and technically skilled Technical Representative to join our team and provide support for customers in Lithuania and the entire Baltic region. As a key technical liaison, you will assist both the internal sales team and external customers by delivering high-quality technical services and helping to resolve product-related issues. This role includes both remote and on-site responsibilities, and you will act as a bridge between clients and various SolaX departments to ensure optimal customer experience and product performance.

Key Responsibilities:

• Provide pre-sales and after-sales technical support to the sales team and customers in the Baltic region
• Assist customers with fault diagnosis and troubleshooting via phone or email
• Analyze technical and performance data and contribute to improving data accuracy and customer satisfaction
• Communicate effectively with internal departments to report and follow up on product issues in a timely manner
• Travel as needed to provide on-site technical support, product training, and installation guidance to distributors and installers
• Represent SolaX at industry events, trade shows, and conferences in the region
• Support other tasks and projects as assigned by your direct supervisor

Requirements:

• Degree in Electrical Engineering, Renewable Energy, or a related technical field
• Proven experience in technical support, field service, or customer-facing technical roles, preferably in the solar or energy sector
• Strong communication skills in English; proficiency in Lithuanian or other Baltic languages is highly desirable
• Ability to explain technical concepts clearly to non-technical audiences
• Proficient in using computers and diagnostic tools; experience with CRM or technical ticketing systems is a plus
• Willingness to travel frequently across the Baltic region for site visits and training
• Familiarity with inverters, PV systems, or energy storage systems is a strong advantage
• Detail-oriented, organized, and customer-focused mindset

What We Offer:

• Competitive salary and benefits package in line with local employment standards
• Travel allowance and daily per diem for field visits
• Ongoing training and technical certifications
• A collaborative and international work environment
• Long-term development opportunities with a growing global company