Product Manager (Fraud Prevention)

As a preferred supplier to one of our biggest financial organisations, I am seeking for Product Manager for a 2 year+ contract to perm in Netherlands.

Responsibilities:

Your role involves balancing the need for digitalization and an exceptional customer experience with the imperative of security in combating fraud. You will translate the requests of various departments into tangible improvements for our customers, demonstrating a passion for reliable solutions. In a fast-paced environment, you will take the initiative, think critically, and engage with internal and external stakeholders.

• Ensure continuity and quality of our data and services. Together with the rest of the team you ensure our services are safe and available 24/7. You support consumers of our services.

• As the business representative, you have a steering role in the IT-development. You will define the requirements for our customers and align those with the relevant stakeholders. You help the team with the delivery by translating the requirements into user stories and support in testing the delivered features.

• Improvements in customer experience. Based on customer feedback that you gather, propose and implement improvements in our services.

Experience:

• 2-5 years relevant work experience in an Agile environment, for example as a Customer Journey Expert, Business Process Manager, Product Manager or Business Analyst;
• You have experience in refining & implementing new features;
• Affinity with IT and understanding of IT landscapes
• Strong conceptual and analytical skills;
• Excellent stakeholder management
• You have the ability to engage with a diverse range of (senior) stakeholders
• Excellent command of the Dutch and English languages (verbal and written);
• Relevant education at least at HBO/ bachelor level;

Please apply with an updated CV, if interested or looking for a new opportunity as soon as possible.

Stefan Owusu-Francois

Recruitment Consultant

Gazelle Global Consulting

Mob: +44 (0) 7985 515893

Tel: +31 (0) 85 009 05 68

[email protected]