Position Summary

The HR Expert – Recruitment & Outsourcing is a strategic and operational HR professional responsible for delivering comprehensive human resource solutions, with a primary focus on recruitment, talent outsourcing, and workforce optimization. The incumbent will play a critical role in designing, implementing, and managing talent acquisition strategies and HR outsourcing programs that align with corporate objectives and enhance organizational effectiveness.

Key Responsibilities

1. Recruitment and Talent Acquisition

• Lead and execute end-to-end recruitment processes for internal and external client requirements.
• Develop and implement sourcing strategies to attract high-quality candidates across multiple disciplines and markets.
• Conduct structured interviews, assessments, and selection processes to ensure optimal candidate fit.
• Partner with department heads and client stakeholders to understand workforce requirements and align recruitment initiatives with business goals.
• Maintain recruitment metrics and dashboards to evaluate hiring effectiveness and time-to-fill performance.

2. HR Outsourcing Management

• Oversee HR outsourcing operations, including contract management, payroll coordination, benefits administration, and compliance oversight for outsourced personnel.
• Act as the primary liaison between the organization and client companies, ensuring delivery of high-quality HR services.
• Develop service-level agreements (SLAs) and ensure adherence to client expectations and contractual commitments.
• Manage onboarding, performance tracking, and offboarding processes for outsourced employees.

3. Employee Relations and Compliance

• Ensure full compliance with local labor laws, regulatory requirements, and corporate HR policies.
• Provide expert guidance on employee relations matters, grievance handling, and disciplinary procedures.
• Maintain accurate HR documentation and ensure confidentiality and data integrity in all HR operations.

4. Workforce Planning and HR Strategy

• Support long-term workforce planning initiatives to ensure optimal staffing levels for both internal operations and outsourced projects.
• Collaborate with senior leadership to identify talent gaps and propose proactive HR solutions.
• Drive continuous improvement in HR processes through innovation, technology adoption, and operational efficiency.

5. Employer Branding and Talent Engagement

• Contribute to the organization’s employer branding initiatives to strengthen its market position as an employer of choice.
• Design and implement engagement programs to enhance employee motivation, retention, and productivity.

Qualifications and Experience

Education:

• Bachelor’s degree in Human Resources Management, Business Administration, or related discipline (Master’s degree preferred).

Experience:

• Minimum of 7–10 years of progressive experience in human resources, with significant expertise in recruitment, outsourcing, and HR operations.
• Demonstrated experience managing large-scale recruitment and HR outsourcing projects within a corporate or consulting environment.
• Strong understanding of HR compliance, employment law, and workforce management best practices.

Technical Skills:

• Proficiency in HRIS/ATS platforms and MS Office Suite.
• Strong analytical and reporting capabilities using HR data and metrics.

Core Competencies:

• Strategic thinking and business acumen.
• Exceptional communication and stakeholder management skills.
• Strong problem-solving and negotiation abilities.
• High degree of professionalism, confidentiality, and integrity.

Why Join Us

• Competitive remuneration and performance-based incentives.
• Opportunity to contribute to large-scale HR transformation and outsourcing projects.
• Collaborative and inclusive corporate culture.
• Continuous professional development and leadership growth pathways.