Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region.

With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind.

Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone.

Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.

With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.

Job Summary:

The Data Analytics COE Manager is responsible for building and running Kitopi’s central analytics enablement layer — ensuring all business units operate on consistent, reliable, and cost-efficient data.

This role acts as the bridge between business and the central data team, defining standards, managing certified datasets, enforcing governance, and enabling self-service analytics across the organization.

What You'll Do

1. Data Standardization

• Define and maintain company-wide KPI and metric definitions (e.g., revenue, retention, margin).
• Manage certified data models (SQL/dbt) used by functional analytics teams.
• Oversee documentation, data catalog, and semantic layer quality.

2. Governance & Quality

• Enforce role-based access and data certification processes.
• Establish data quality checks, alerts, and version control for analytics assets.
• Maintain change management workflows for metrics and dashboards.

3. Self-Service Enablement

• Curate and maintain the library of certified datasets and dashboards.
• Train and support functional analysts through documentation, office hours, and workshops.
• Track BI tool usage, dashboard adoption, and user feedback.

4. Cost & Performance Oversight

• Monitor data platform and BI tool costs; recommend optimizations.
• Partner with data engineering to ensure performant queries and efficient compute usage.

5. Cross-Functional Alignment

• Serve as the single point of contact for data-related standards across teams.
• Work closely with marketing, ops, finance, and product analysts to ensure consistency and alignment.

What We Are Looking For

• 6–10 years of experience in data analytics, analytics engineering, or BI operations.
• Hands-on experience with modern data stacks (Snowflake/BigQuery, dbt, Looker/Power BI, Airflow, etc.).
• Strong SQL and data modeling skills.
• Experience managing or enabling distributed analytics teams.
• Excellent communication skills; able to translate technical data topics into business terms.

Benefits

- Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.

- Be involved in customized workshops run by the Kitopi Academy.

- Have the chance to work in an international, diverse, and inclusive environment.

- Become part of one of the most caring communities out there.

- Free and unlimited access to a nutritionist.

- No Dress Code! (T&C applies).

- The famous team activities and social events bursting with fun

- Inclusive private health insurance.

- Up to 50% discount on Kitopi brands.

- Annual leave as per the company policy.

Additionally, we offer:

- Wellness spaces designed for mothers inclusive for all.

- Monthly well-being programs to nurture your mental and physical health.

- Informative and empowering webinars to support your growth.

- Social Thursdays and Fridays across markets to gather and connect with colleagues.

Recruitment Process and Timeline

First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better.

If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation.

Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.

So, what does it really mean to work at Kitopi?

We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.

Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.