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He/she organizes, monitors and routes all jobs through the agency for his/her account(s).
Primary Job Responsibilities
- Coordinate job flow process within the Agency in an organized and efficient manner, which includes:
- Create and update timelines with input from relevant departments
- Develop and distribute the Daily and Nightly internal status report
- Coordinate and run weekly internal status meetings
- Prepare and maintain job site on SharePoint to reflect accurate job history
- Setup and attend all start-up and internal review meetings
- Remind the team of upcoming due dates and alert the other team members if agreed upon due dates are not going to be met, both internally and externally
- Route jobs through all relevant departments and secure signatures at all stages of the job.
- Ensure cover sheets are complete and contain all relevant information for each job
- Monitor and assist team members in following the job flow process
- Present timeline related information/launch planning documents to the client
- Demonstrate knowledge of and ability to plan a complete product launch
- Demonstrate proficient use of Dynamics for timesheets
- Open new job numbers
- Submit accurate timesheets on a daily basis
- Demonstrate proficient use of SharePoint
- Attend client status meeting/select client calls when appropriate to proactively track and address key project deliverables
- Work closely with Account Services to ensure daily client hotsheets and weekly client status reports are accurate, alerting Account Services to necessary updates
- Monitor jobs and alert team to possible delays/issues, assure open communication among team members
- Develop knowledge of Client's process/procedures and the people involved--and interact appropriately
- Assist peers when workload permits
- Perform other job-related tasks as assigned by the Director of Project Management
- Manage the activities of junior project management team members including, but not limited to the following tasks
- Review dailies, nightlies, and timelines of junior project management team members for accuracy
- Review and approve direct reports timesheets
- Support Director of Project Management with launch and convention planning
- Support Director of Project Management with new business initiatives
- Present timeline related information/launch planning documents to the client
- Manage multiple junior project management team members
- Discuss any issues/concerns or decisions regarding the Project Management Department with the Director of Project Management and work closely with him/her to resolve any issues that need to be addressed
- Help monitor quality control standards of Project Coordinators and Sr. Project Coordinators to assure that all work meets the highest possible standards of accuracy
- Make recommendations to Director of Project Management for any workload adjustments
- Help organize, monitor and supervise the workload of individual Project Coordinators and Sr. Project Coordinators
- Assist Project Coordinators with their daily/nightly reports, either by looking over it with them or contacting team members to ascertain the expectations
- Help Director of Project Management evaluate performance of department team members
- Help Director of Project Management manage and resolve staff issues including performance, personal presentation and internal interactions
- Recommend adjustments/additions to the roles and procedures of the Project Management Department to achieve continuous improvement and efficiency across all accounts and/or the agency
- Monitor and assure continual adherence to basic practices, procedures and reporting for consistency across all accounts in the department
- Responsible for the department needs when the Director of Project Management is not in the office
- Help interview, train, and orient new department team members to the agency, departments and accounts
- Communicate effectively and professionally
- Demonstrate ability to set priorities while handling multiple projects
- Remain calm despite high pressure situations
- Project a professional, positive attitude toward peers and clients
- Foster a positive team atmosphere and establish credibility
- Ensure that all materials produced are accurate by assuring that the quality control steps are not skipped in the Job Flow Process
- Help develop ideas to make the project management department and the agency run more efficiently
- College degree preferred
- Minimum of 5 years project coordination advertising experience
- Minimum of 2 years supervisory experience
- Excellent written and oral communication skills
- Detail oriented
- Ability to handle multiple projects and deadlines
- Positive/helpful attitude
- SALARY RANGE -$78,000-$149,500
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