Towers International Group (TIG)
Senior QA Engineer – CRM Testing (Microsoft Dynamics 365)
Towers International Group (TIG)Oman20 hours ago
Full-timeEngineering, Information Technology

We’re looking for a seasoned Senior QA Engineer with deep expertise in Microsoft Dynamics 365 (On-Premise preferred) and a strong background in the banking/financial services (BFSI) domain.


Key Responsibilities:

  • Perform functional, regression, integration, API (Postman), and end-to-end testing on Dynamics 365 CRM modules (Sales, Marketing, Customer Service, Customer 360, ClickDimensions).
  • Validate data migrations, integrations (REST APIs), and database integrity.
  • Design test plans, create/executive test cases, log & track defects (JIRA), and report testing progress.
  • Collaborate closely with Agile teams, BAs, developers, and stakeholders—including client interactions when needed.


Requirements:

  • 10+ years in IT/Banking with hands-on CRM testing experience.
  • Strong manual testing skills; automation (e.g., Selenium) is a plus.
  • Proficient in SQL, API testing, and test management tools (JIRA).
  • Solid understanding of SDLC/STLC and Agile methodologies.
  • Experience testing core banking, e-channels (mobile/internet banking), payments, or card systems.
  • Degree in IT, Computer Science, or related field.


Preferred: BFSI experience in the Middle East.


Join us to ensure high-quality, reliable CRM solutions in a dynamic financial environment!


#QA #Dynamics365 #CRMTesting #BFSI #MicrosoftDynamics #SoftwareTesting #BankingIT #QAEngineer #LinkedInJobs

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