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Responsible for building products that solve Customers' and stakeholders' problems, through insights from user research & data. Identify the customer need and the larger business objectives that a product or feature will fulfil, articulate what success looks like for a product, and collaborate with relevant teams to turn that vision into a reality.
Strategic
RESPONSIBILITIES
- Conceptualize and launch new product features and experiments efficiently and scalably by working closely with Operations, Technology & Data Science teams.
- Work on the strategy and roadmap Initiatives for the Zed products.
- Provide key stakeholder alignment on initiatives to ensure they are connected to the larger organizational goal.
- Ensuring requirements are properly defined and scoped including well-written problem statements, quantifiable goals, and baseline data.
- Clearly communicate product plans, benefits, and results, as appropriate, to a spectrum of audiences, from internal stakeholders to external vendor.
- Leverage data & insights to refine the strategy, define success metrics and execute against key business initiatives.
- Integrate industry strategy, customer operational objectives, and business process understanding to define a clear solution strategy with actionable value communication.
- Lead critical projects based on emergent business needs.
- Creating the Product requirements and collaborating with stakeholders across UX Design, Technology & Business teams.
- Managing and collaborating on a day-to-day basis with internal stakeholders across the Group.
- Structuring and ensuring the development of reports encompassing the required Product analysis, findings, and recommendations.
N/A
Product/Process Improvement
- Derive Insights based on user behaviour data, identify opportunities and build features iteratively and efficiently that address these areas.
- Implement necessary changes by reviewing existing processes, resources and systems to enable the business to perform to its optimum ability across functions.
Education & Certifications:
- Bachelor's in Technology, preferably computer science or Master's Degree in Business Administration/Science from an institute of repute.
- Strong communication and presentation skills with the ability to synthesize a lot of information quickly, highlight the key takeaways and disseminate actionable insights.
- Good Product management skills and ability to collaborate with various stakeholders.
- Expertise in user research to extract actual needs and validate product ideas.
- Strong analytical thinking and critical reasoning skills to break down a problem, identifying root causes and potential solutions.
- 3-5 years of Product Management experience with a total experience not exceeding 8 years.
- Experience in working on mobile apps with focus areas of work being "Dispatch or Matching Algorithm, Order fulfilment, marketplace, driver/rider operations, user/customer experience".
- Preferably from Ride-Hailing like Uber, Bolt, Careem, Grab, Gojek, Ola, Rapido, Swvl, Snapp, Yandex Go or Food Tech companies like.
Key Skills
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