Agile Coach/Program Manager

Permanent Position

Oakland, CA / San Ramon, CA

Note: This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center based on business need. The assigned work location will be within the client Service Territory.

Department Overview:

• It is an exciting time to be at client as we are embarking on our 10-year True North Strategy, an enterprise strategy that sets a clear vision of what it means to achieve our Purpose: Delivering for Our Hometowns, Serving Our Planet, and Leading with Love.
• Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions. Powering Client with innovative solutions & services that drive reliability, security, and customer satisfaction. We are the trusted, climate-resilient, smart, digital utility platform that redefines the customer energy experience.

Position Summary:

• We are seeking a highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. This executive role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. You are adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving.

Job Responsibilities:

• Provide Agile Coaching across all levels—from delivery teams to senior leadership—to embed Agile principles, accelerate transformation, and cultivate a culture of continuous learning and experimentation.
• Facilitate Agile maturity assessments and develop tailored coaching roadmaps to improve team performance, delivery flow, and collaboration.
• Mentor Agile roles (Scrum Masters, Product Owners, Release Train Engineers) to enhance capabilities in backlog management, facilitation, and stakeholder engagement.
• Design and deliver Agile workshops, training sessions, and Communities of Practice to build foundational knowledge and sustain Agile adoption.
• Use Agile metrics (e.g., velocity, cycle time, flow efficiency) and feedback loops to identify bottlenecks, optimize delivery, and support data-informed decision-making.
• Lead and coordinate complex IT programs and projects to ensure alignment with business and technology strategies, managing interdependencies, resources, and timely delivery of high-impact initiatives.
• Drive strategic planning and execution by setting clear goals, timelines, and performance metrics, while managing budgets to ensure financial stewardship and value-driven prioritization.
• Champion Value Management by aligning initiatives with enterprise strategy, prioritizing work based on customer and business value, and continuously evaluating value realization across portfolios.
• Implement Lean Portfolio Management practices to guide investment decisions using strategic objectives, capacity constraints, and value delivery metrics.
• Identify and mitigate risks through proactive risk management strategies, ensuring program resilience and stakeholder confidence.
• Foster cross-functional collaboration and lead high-performing teams to deliver solutions that meet business needs and customer expectations.
• Promote servant leadership, psychological safety, and innovation to empower teams and drive continuous improvement.
• Ensure robust project governance and compliance with internal audit requirements, maintaining accurate and accessible documentation (e.g., project plans, risk logs, status reports).
• Communicate regularly with stakeholders to ensure transparency, manage expectations, and align delivery with strategic goals.

Minimum Qualifications:

• Bachelors Degree or equivalent experience
• Job-related experience, 8 years
• Agile Coaching experience
• Project Management experience

Desired:

• Masters Degree in job-related discipline or equivalent experience
• Experience in PPM Tool such as Planisware
• PMP from PMI
• SAFe Agilist
• SAFe Lean Portfolio Management

Knowledge, Skills, and Abilities:

• Strong understanding of project management methodologies and tools.
• Experience in leading large scale complex programs to successful completion
• Excellent leadership, communication, and people skills.
• Proven ability to manage budgets and resources.
• Strong problem-solving and decision-making abilities.
• Ability to collaborate effectively and drive clarity in ambiguous situations
• Enthusiastic and driven self-starter who consistently strives to achieve outstanding results.
• Purpose, Virtues and Stands

Our Purpose explains "why" we exist:

• Delivering for our hometowns
• Serving our planet
• Leading with love

Our Virtues capture "who" we need to be:

• Trustworthy
• Empathetic
• Curious
• Tenacious
• Nimble
• Owners

Our Stands are "what" we will achieve together:

• Everyone and everything is always safe
• Catastrophic wildfires shall stop
• It is enjoyable to work with and for Client
• Clean and resilient energy for all
• Our work shall create prosperity for all customers and investors
• More About Our Company