Technical Project Manager (Game Studio IT & DevOps Projects)
TencentUnited States3 days ago
Full-timeRemote FriendlyProject Management, Information Technology
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About The Hiring Team
Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.
What The Role Entails
We are seeking a proactive and detail-oriented Technical Project Manager to support Tencent’s overseas IT team in managing Game Development Studio initiatives. This role will oversee IT and DevOps-related projects, coordinate onsite contractors, and act as a key liaison between the IT team and game studio producers. The ideal candidate will be skilled in technical project management, stakeholder communication, and able to balance technical and business priorities.
○ Define project scope, objectives, deliverables, and timelines.
○ Track progress, manage risks, and ensure timely delivery.
○ Build strong working relationships with stakeholders, ensuring alignment between IT services and studio needs.
○ Coordinate task assignments and monitor progress on studio support activities.
○ Strong background in incident response, postmortems, and service reliability improvements for live games.
○ Ability to coordinate DevOps initiatives between engineers, QA, and studio teams.
○ Skilled in organizing and facilitating DevOps meetings, including agenda preparation, action items, and follow-ups.
○ Proficiency in CI/CD pipelines (Jenkins, Argo, Helm) for seamless game updates and deployments.
○ Knowledge of on-premise virtualization platforms and hybrid cloud solutions for game hosting.
○ Experience optimizing CI/CD workflows to improve build stability and deployment efficiency.
○ Strong communication skills for coordinating with global teams and executive stakeholders.
○
○ Track and manage software licenses, installations, and compliance.
○ Support IT Asset Management (ITAM) activities in ServiceNow.
○ Maintain clear and structured project documentation, reports, and dashboards.
Who We Look For
○ Familiarity with game engine workflows (Unity, Unreal) and backend services.
○ Knowledge of infrastructure-as-code (IaC) and automation tools.
Soft Skills
US-California-Los Angeles
The expected base pay range for this position in the location(s) listed above is $108,200.00 to $251,200.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Tencent Overseas IT has the mission to empower Tencent’s rapid global growth with future ready, global IT platforms, applications and services. We are chartered to lead the Overseas IT strategy, architecture, roadmap and execution. Satisfying our internal/external customers and becoming a world class global IT team are our top aspirations.
What The Role Entails
We are seeking a proactive and detail-oriented Technical Project Manager to support Tencent’s overseas IT team in managing Game Development Studio initiatives. This role will oversee IT and DevOps-related projects, coordinate onsite contractors, and act as a key liaison between the IT team and game studio producers. The ideal candidate will be skilled in technical project management, stakeholder communication, and able to balance technical and business priorities.
- Project Management:
○ Define project scope, objectives, deliverables, and timelines.
○ Track progress, manage risks, and ensure timely delivery.
- Studio Relationship Management:
○ Build strong working relationships with stakeholders, ensuring alignment between IT services and studio needs.
- Contractor & Resource Management:
○ Coordinate task assignments and monitor progress on studio support activities.
- DevOps & LiveOps Leadership
○ Strong background in incident response, postmortems, and service reliability improvements for live games.
○ Ability to coordinate DevOps initiatives between engineers, QA, and studio teams.
○ Skilled in organizing and facilitating DevOps meetings, including agenda preparation, action items, and follow-ups.
- Cloud & Infrastructure Expertise
○ Proficiency in CI/CD pipelines (Jenkins, Argo, Helm) for seamless game updates and deployments.
○ Knowledge of on-premise virtualization platforms and hybrid cloud solutions for game hosting.
○ Experience optimizing CI/CD workflows to improve build stability and deployment efficiency.
- Cross-Team Communication:
○ Strong communication skills for coordinating with global teams and executive stakeholders.
○
- Tools Management:
- IT Asset & Software Management:
○ Track and manage software licenses, installations, and compliance.
○ Support IT Asset Management (ITAM) activities in ServiceNow.
- Communication & Reporting:
○ Maintain clear and structured project documentation, reports, and dashboards.
Who We Look For
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field (Master’s degree a plus).
- 5+ years of experience in IT project management; prior experience in gaming or entertainment industry preferred.
- Strong knowledge of IT operations, DevOps practices, and software development environments.
- Familiarity with IT Asset Management (ITAM) processes and tools (ServiceNow experience preferred).
- Excellent organizational, planning, and time-management skills.
- Strong communication and interpersonal skills, with the ability to interact effectively with both technical teams and studio leadership.
- Proficiency with project management tools (e.g., Jira, Confluence, Notion, MS Project).
- Skilled in preparing professional PowerPoint presentations for executives and stakeholders.
- PMP, Agile/Scrum, or similar project management certifications preferred.
- Preferred Qualifications
○ Familiarity with game engine workflows (Unity, Unreal) and backend services.
○ Knowledge of infrastructure-as-code (IaC) and automation tools.
Soft Skills
- Highly collaborative with a team-first mindset.
- Detail-oriented and structured in managing deliverables.
- Comfortable working in a fast-paced, multicultural environment.
- Strong problem-solving and conflict-resolution skills.
US-California-Los Angeles
The expected base pay range for this position in the location(s) listed above is $108,200.00 to $251,200.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company’s 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee’s tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Key Skills
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