Who are Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

We’re looking for a Senior Full Stack Engineer with strong leadership skills to help shape and deliver world-class user experiences in our AI-powered healthcare products.

You’ll be comfortable working across the stack, but have a particular interest in crafting elegant, intuitive, and performant interfaces.

You combine technical depth with a product mindset — thinking not only about how features are built, but why they matter, and how they can best serve our users.

What you’ll do:

• Own and ship full-stack features: We’re looking for someone to fully own billing, payments and user management features end-to-end; working closely with your EM and PM to build and launch full-stack features across both frontend and backend APIs, ensuring a seamless experience for our users and supporting Heidi's growth.
• Champion quality: author tests, monitor performance and create run-books so teams can trust every release.
• Collaborate cross-functionally: pair with product, design, customer success and sales teams to convert ideas into customer value in weeks, not quarters.
• Continuously improve: identify process or development bottlenecks, mentor the team on best practices and work with our AI enablement team to improve both the speed and safety with which we release.

What we will look for:

• Solid full stack capability, with the ability to work effectively on both frontend (TypeScript, React) and backend (Python or TypeScript) services. Experience with REST/GraphQL design, domain-driven architecture, relational and NoSQL datastores.
• Strong communication and collaboration skills, with the ability to work effectively in a cross functional team, balance priorities from other departments and coordinate the release of your team’s features.
• Cloud proficiency (GCP or AWS): containers, CI/CD, infrastructure-as-code, observability and security best practices.
• A product mindset — you care deeply about solving real problems for users and measuring the impact of what you build.
• Experience working closely with design, with an eye for detail and an appreciation for great UX.
• Bonus: Experience with payments or billing systems, subscription plans and or user management systems.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.
• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.
• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.
• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you will flourish with us 🚀?

• Flexible hybrid working environment, with 3 days in the office.
• Additional paid day off for your birthday and wellness days
• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.