Design Lead

RYZ Labs is seeking a Lead Designer to work with one of our partners; a start up dedicated to improve the healthcare experience for patients by providing personalized assistance through healthcare advocates.

What you’ll do:

Design the patient, advocate, and partner-facing experiences. Own user journeys: onboarding, retention, dashboards, and outcomes reporting. Create the company's design system from scratch. Ensure consistency, accessibility, and scalability across apps. User Research & Testing. Work with founders, engineering, and clinical ops to prioritize what gets built. Branding.

What we’re looking for:

8–12+ years of product design experience, ideally Staff/Principal-level
Have designed 0→1 products at startups, taking them from prototype → launch → scale
Can move fluidly between UX strategy, service design, and pixel-level craft
Thrive in ambiguity: you can create clarity where none exists
Have a portfolio that shows systems thinking + craft (not just pretty UI)
Comfortable working alongside engineers and PMs, influencing roadmap decisions
Deep empathy for patients and providers navigating complex systems

Bonus points if you’ve:

Designed in healthcare, insurance, fintech, or other regulated industries
Worked on workflow-heavy SaaS or AI-powered products
Experience creating or running a design system
Basic comfort with front-end or no-code tools (Webflow, Framer, Retool)

Our values and what to expect:

Customer First Mentality - every decision we make should be made through the lens of the customer
Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated
Ownership - step up if you see an opportunity to help, even if not your core responsibility
Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect
Frugality - being frugal and cost-conscious helps us do more with less
Deliver Impact - get things done most efficiently
Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be

Key Skills

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