Change And Release Manager - Agile, ITIL, Process Improvements, DevOps - Full Time Permanent, Hybrid/Remote, Zurich, Switzerland

A large global organisation are looking for a Change & Release Manager who would be responsible for enabling beneficial changes into production environment with minimum disruption to IT services, assuring a release scheduling, coordination between parties, execution, and burn-in support.

This will be a Full Time permanent position.

The position can be worked on a Hybrid/Remote basis. 3 days a week on site, based in Zurich Switzerland.

Key Skills/Responsibilities:

• Own the release lifecycle incl. scheduling, coordination, execution, and burn-in support across the change portfolio. Releases cover changes to applications, operating system patches, security improvements, hardware and network upgrades
• Enable beneficial changes with minimum disruption to IT services
• Manage the end-to-end change process, authorizing and documenting all changes across the lifecycle to IT infrastructure and its components
• Facilitate service transition and service operation, driving strategic, tactical, operational, and emergency changes
• Collaborate closely with the engineering teams, IT Operations, and management
• A high focus on quality management, operational resilience, and risk management
• Proven project management skills, including negotiation, planning, and activity management
• Very good knowledge of the IT Change Management area, including knowhow in Information Technology Infrastructure Library (ITIL) and IT process methodologies
• Good knowledge of methods and new ways of working (Agile, DevOps, Continuous Integration, etc.)
• Fluent in English Mandatory
• German Speaking is nice to have