The ideal candidate will support the Managing Director’s Office in executing digital transformation, technology governance, and process optimization initiatives.

Responsibilities

• Coordinate and manage delivery of key digital and technology transformation projects.
• Monitor project progress, KPIs, and risk indicators, escalating issues as required.
• Develop reports and dashboards to communicate performance to the MD Office and stakeholders.
• Collaborate with IT, CRM, and transformation teams to ensure smooth execution of initiatives.
• Support vendor coordination, technology governance, and process compliance activities.
• Assist in preparing documentation, project plans, and status presentations for leadership review.
• Execution and coordination of MD Office technology and digital initiatives.
• Support for system integration, automation, and platform modernization programs.
• Governance and reporting for digital transformation and IT delivery performance.
• Cross-functional coordination with IT, CRM, and business stakeholders.
• Implementation of dashboards, KPIs, and performance tracking tools (PowerBI, Excel).

Requirements:

• 5–8 years of experience in project management, digital transformation, or IT operations.
• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field.
• Experience with project tracking and data visualization tools (PowerBI, Jira, MS Project).
• Knowledge of digital process automation, CRM, or enterprise platforms preferred.
• PMP, ITIL, or Agile certification advantageous.
• Ability to manage multiple technology projects under tight deadlines.
• Proactive problem-solver with an innovation-focused mindset.
• Adaptable, results-driven, and able to work in a fast-paced environment