EXL
Manager
EXLIndia2 days ago
Full-timeOther
  • Conduct thorough business assessment to analyze and understand the current state of systems and processes. ;
  • Identify process transformation opportunities, design, and propose solutions that meet business requirements and improve ;Cx, efficiencies, effectiveness, Revenue etc.
  • Develop and manage project plans, including timelines, resource allocation, and milestones, while ensuring projects are delivered on time, within scope, and within budget
  • Must have minimum 3 years’ experience as Project Manager. Insurance Life and Annuity domain experience is preferred
  • Must ;have understanding of ;Robotics projects, must be aware with the RPA capabilities available in the market
  • Work closely with supporting teams (RPA, Analytics or Relevant solution) to ensure the technical feasibility of solutions.
  • Collect and analyze data to identify trends, issues, and areas for improvement.
  • Develop and present detailed reports to stakeholders, utilizing tools such as Excel, PowerPoints etc.
  • Well versed with Cost Benefit Analysis and Benefit quantification. ;
  • Should have led/mentored Lean Six Sigma project.
  • Can utilize project management tools (e.g., Asana- preferred) to track progress and report on project status. ;
  • Act as a change management agent to ensure successful implementation of solutions
  • Maintain awareness of new and emerging solutions and the potential application on operations ;
  • Drive enterprise adoption of these tools/techniques by internal and client showcasing and articulating the business case and value proposition ;
  • Ability to effectively communication with internal and external stakeholder on a periodic basis (written & verbal) ;

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