We are a forward-thinking AEC recruitment agency. Our team delivers permanent recruitment solutions across the full life cycle of projects exclusively in the USA, covering Architecture, Engineering, and Construction.

With continued growth, we’re looking for an Operations & HR Coordinator to join our London team and help shape the systems, processes, and culture that power our success.

As a young and fast-growing firm, maintaining operational excellence and a strong internal culture is essential. We’re looking for someone who’s organised, proactive, and hands-on — someone who takes pride in creating structure, improving efficiency, and ensuring the team is set up to thrive.

Your day-to-day will include:

Operations & Systems

• Managing finance and invoicing processes, including raising invoices, tracking payments, and reporting.
• Overseeing vendor relationships and contract management — ensuring smooth administration and timely renewals.
• Maintaining and updating our CRM and internal systems to ensure accurate records and quality control.
• Monitoring consultant activity, identifying gaps in system usage, and coaching the team on best practice.
• Producing daily, weekly, and quarterly reports to track business performance and inform decision-making.

Marketing & Digital Support

(Working closely with the Head of Marketing)

• Coordinating digital activity across LinkedIn, Sendible, and the company website.
• Scheduling and reviewing posts, supporting consultants with content, and maintaining brand consistency across all channels.
• Uploading and formatting job posts from our CRM, ensuring all listings are accurate, engaging, and well presented.
• Supporting marketing and engagement initiatives such as client and candidate brochures, gifts, and feedback tracking.
• Promptly messaging website applicants to acknowledge their interest and ensure a positive first impression.
• Conducting regular checks and maintenance on the company website to ensure all pages, links, and functionality are running smoothly.

HR & Learning & Development

• Managing the full onboarding process for new hires — from systems setup to first-day experience.
• Acting as the first point of contact for all HR queries and ensuring compliance documentation is complete.
• Designing and delivering systems and best practice training for new joiners, and maintaining internal guides and learning resources.
• Owning and updating company HR documents, policies, and procedures to ensure compliance and consistency.
• Developing HR best practices to support a positive, high-performance culture across the business.

Events & Office Management

• Leading the planning and coordination of company events and socials — from logistics and vendor management to creative input on ideas.
• Maintaining a professional, well-organised office environment and ensuring supplies, equipment, and facilities are properly managed.
• Acting as a key point of contact for day-to-day office needs, ensuring smooth operations and a positive working atmosphere.
• Providing administrative and operational support to directors and consultants as required.

What we’re looking for in you:

• Highly organised, detail-oriented, and confident managing multiple priorities.
• A proactive self-starter who takes initiative and enjoys solving problems before they arise.
• A “can-do” attitude and a genuine enthusiasm for helping others and improving processes.
• Comfortable using CRM systems, spreadsheets, and project management tools (e.g. Monday.com).
• Someone who thrives in a collaborative, fast-paced environment and takes pride in operational excellence.

What we offer in return:

• Regular socials and incentives (Michelin-star meals, company-wide days out, and annual trips abroad)
• Work-from-home Wednesdays and early Friday finishes
• 22 days annual leave + bank holidays + extended Christmas shutdown
• Central London WeWork perks: free beer/cider on tap, games tables, barista coffee, and snacks
• Clear progression path with opportunities to grow into a senior leadership role
• Access to the latest technology and AI tools to make your role as efficient as possible

At TYG, culture, growth, and opportunity go hand in hand. If you’re ready to take ownership of HR and operations within a growing business (and play a key role in shaping how we work) we’d love to hear from you!