Digital Product Manager - AI

Contract: 12 months + ext

Hybrid: 4 days on-site

Required Skills & Experience

• 3-5+ years of experience in product ownership and roadmap delivery roles
• Banking experience
• AI experience - deploying projects, leveraging AI - ideally chatbot
• Extensive Digital Product experience
• Agile experience - leading and motivating delivery teams
• Stakeholder management excellence - will be partnering with internal AI teams and contact center primarily
• Strong communication
• Sprint planning skills

Nice to Have Skills & Experience

• Customer facing digital product experience
• AWS Bedrock experience

Job Description

Insight Global is seeking a Digital Product Owner for a Big 5 banking client. This role focuses on executing and delivering on an established roadmap for a digital banking product, ensuring successful partner and technology integration with the platform. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value features.

Key Responsibilities

• Strategic Planning: In collaboration with Director (roadmap owner), planning the strategic integration of AI solutions into digital products.

• Roadmap Execution: Drive delivery of features and enhancements according to the established roadmap, ensuring alignment with business objectives.

• Stakeholder Collaboration: Work closely with business stakeholders to clarify requirements and provide updates on delivery progress.

• Product Backlog Ownership: Maintain and prioritize the product backlog, ensuring the development team focuses on the most impactful items.

• User Story Development: Write and refine user stories and acceptance criteria for clarity and completeness.

• Agile Ceremony Leadership: Actively participate in sprint planning, daily stand-ups, and sprint reviews to guide the team and remove impediments.

• Quality Assurance: Validate completed work against acceptance criteria and approve deliverables that meet quality standards.

• Performance Monitoring: Track sprint progress and delivery metrics, reporting on outcomes and identifying improvement opportunities.

• Continuous Feedback Loop: Collect input from users and stakeholders to inform backlog refinement and future iterations.

• Risk Mitigation: Identify delivery risks early and implement solutions to keep development on track.

• Team Support: Provide leadership and support to the development team, fostering collaboration and resolving blockers.