PRODUCT MANAGER

Location: Helsinki, Finland

We are 3stepIT

At 3stepIT we have a very clear purpose: empowering circular technology by offering end-to-end circular solutions designed to optimise financial performance, enhance flexibility and efficiency, and ensure sustainability and security for businesses and device users.

Today, we serve more than 3,000 customers across Europe, processing close to a million devices every year in our refurbishing centres.

At 3stepIT, taking care is our mindset. We take care of our customers, their technology and each other.

Product Manager

Reporting to: Director Product Management

Job role and purpose:

At 3stepIT, we believe technology should empower progress and performance. Our IT Asset Management platform helps organizations take control of the entire device lifecycle, making technology use smarter, more cost-effective, and sustainable.

We’re now looking for a Product Manager who will lead the strategic development and execution of products and services that meet customer needs, drive business growth, and ensure we stay ahead in a fast-evolving market.

As a Product Manager, you will take ownership of the full product & service lifecycle - from planning to release management - ensuring that our offerings are commercially successful, profitable, and deliver real value to our customers. You’ll work cross-functionally with technology, sales, and marketing teams to strengthen our portfolio and boost adoption across markets.

Main responsibilities & tasks:

Product & Service Strategy and Roadmap:

• Develop and communicate a clear product and service vision and strategy aligned with business objectives and market needs
• Define the roadmap and prioritize features based on customer feedback, market research, and technological trends

Product & Service Development and Execution:

• Define requirements, user stories, and acceptance criteria
• Prioritization of development plan and ensuring timely delivery of high-quality features and functionalities

Stakeholder Management:

• Engage with key stakeholders including executives, customers, partners, and internal teams to gather requirements, provide updates, and address concerns
• Build strong relationships and manage expectations to gain support for product and services initiatives

Cross-Functional Collaboration:

• Work closely with sales, marketing, and customer support teams to ensure success, profitability and adoption
• Collaborate with software developers, UX/UI designers, engineers, and other stakeholders to drive development from concept to launch

Launch and Go-to-Market Strategy:

• Plan and execute launches, including developing go-to-market strategies, messaging, and positioning
• Partner with marketing and sales teams to drive product awareness, demand generation, and customer acquisition

Performance Monitoring and Optimization:

• Define and track key performance indicators to measure product and service success, identify areas for improvement
• Use analytics tools to monitor user behavior and gather insights for continuous optimization

Market Research and Analysis:

• Conduct market research, competitive analysis, and customer interviews to identify market opportunities and user needs
• Use data-driven insights to make informed decisions and validate product hypotheses

Qualifications and experience:

• Bachelor's degree or equivalent in a related field or equivalent training in IT, business, financing or sales related field

• Several years of proven experience as a Product Manager in industries such as Technology Lifecycle Services, Fintech, Payments, Insurance, or Telecom. This role requires solid knowledge of financial services, preferably with experience in the leasing domain.

• Product & Service Lifecycle management: Strong product management skills to oversee product development cycles, timelines, and deliverables.

• Strategic Thinking: Ability to think strategically and translate business goals into actionable product roadmaps and features.

• Commercial Acumen: Understanding of business and financial metrics related to product success, such as revenue, profitability, and ROI.

• Communication Skills: Strong verbal and written communication skills to articulate ideas, present plans, and collaborate effectively with cross-functional teams.

• Stakeholder Management: Experience in managing relationships with stakeholders, customers, executives, and development teams to align priorities and expectations.

• Leadership and Influence: Ability to lead and motivate cross-functional teams without direct authority, driving consensus and alignment towards common goals.

• Customer Approach: Deep understanding of customer needs and pain points, with a focus on delivering value and enhancing user satisfaction.

• Problem-Solving and Decision-Making: Strong analytical and problem-solving skills to address complex challenges, prioritize tasks, and make informed decisions under uncertainty.

• Negotiation Skills: Proficiency in negotiation to manage trade-offs, resolve conflicts, and advocate for product priorities.

Benefits:

In addition to a competitive pay package, you’ll also enjoy a range of benefits that make 3stepIT a place where we take care of you.

Recognition and rewards

Beyond your pay, we go a few steps further to make sure you’re properly recognized for your achievements. Some of the highlights include the 3stepIT Bonus Program and Employee Excellence Awards!

Continuous learning

People at 3stepIT are deeply curious, willing to seize learning opportunities and know that development starts with themselves. That’s why we offer ongoing learning opportunities like the Talent Development Program, coaching, training days, workshops and more.

Health and wellbeing

A good work-life balance and wonderful workspaces are essential, but we go further. We want you to bring your whole self to work: a healthy mind and a healthy body. Breaks in your day are vital, so we avoid back to back meetings, and you’ll be offered a range of physical activities to get involved in. It’s all about being the ‘best you’ you can be.

Giving back

You’ll have the chance to join colleagues in various team volunteering initiatives, as well as gaining funding and support for the causes you believe in. We call this ‘Walk the talk’ because we demonstrate through action that we take care of our planet.

Fun stuff

When you work with amazing people, it’s hard not to have a good time. From team challenges to sports activities and our annual conference, there’s plenty of fun stuff to get involved in at 3stepIT.

Life at 3stepIT

Being a 3stepper should be the best experience. That’s why we take care to build a culture of flexibility, learning and fun – because work and life should fit together effortlessly.

We’re a community who genuinely care for one another. We believe in solving problems together as one team. Leaders at 3stepIT collaborate closely with their teams and always remain approachable, no matter how senior they are. The atmosphere is friendly and future-focused, and we love fresh ideas.

Our core values give a great description of how we interact with each other:

• Positive - We see opportunities and help others see them too.

• Passionate - We care about eliminating waste wherever we find it.

• Responsible - We take responsibility for our actions.

• Curious - We always want to learn more and improve.

• Amazing - We do great things for our customers and each other.

Closing date:

Please submit your application by Sun 26.10.2025. We will begin the recruitment process already during the application period. We look forward to hearing from you!