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Job Description
We are on the lookout for a Senior Product Manager (Fixed Term) to join our Time Estimation team in Logistics on our journey to always deliver amazing experiences.
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
You will lead the development of our time estimation AI models and products, which power our diverse portfolio of brands across the world. Your goal is to achieve the ambitious targets with regards to % of orders delivered ‘On time’, and improve the accuracy of our vendor preparation time predictions. All this while navigating distinct market dynamics which pose a challenge for our models’ accuracy, and with a focus on automation and scalability.
Your Mission:
- Lead the product: You will develop and maintain a clear product roadmap, prioritizing initiatives based on business value, user needs, and technological advancements. You will be responsible for driving both quarterly and long-term OKRs.
- Drive innovation and automation: You will champion the product vision from discovery to successful implementation, ensuring a focus on data-driven decision-making and impactful results.
- Leverage data: You will delve into data to identify opportunities, collaborate with your stakeholders to validate hypotheses through experimentation and continuously improve our pricing strategies.
- Collaborate & communicate effectively: You will partner closely with data scientists, analysts, engineers, and internal users to translate complex requirements into impactful product features. Alignment with stakeholders at various levels across our global brands will be key.
- Become the subject matter expert: You will be the go-to expert for all things time estimations, driving best practices and fostering a culture of continuous improvement within this critical domain.
- 4+ years of product management experience with a demonstrable track record of delivering complex data-driven products at large scale & achieving tangible results
- Strong analytical mindset and a passion for digging deep into complex problems to find scalable solutions.
- Proven ability to translate diverging business needs into impactful product solutions.
- Previously owned product strategy, roadmap and execution of a cross-functional team with experience in managing senior stakeholders
- Proven ability to work across multiple teams within a complex organization, driving alignment and collaboration toward shared objectives
- You possess a strong sense of ownership and you excel at identifying meaningful patterns and transforming complexity into clear, actionable plans
- Exceptional communication skills; be able to properly communicate at tactical, strategic and vision levels
- Exposure to the last-mile delivery or e-commerce industry
- Experience working with Time Estimation machine learning / data science models or products
- Proficiency in SQL
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
- We offer 27 days holidays
- We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support, access to the Udemy Business platform to explore a variety of online courses
- Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Mindfulness and Gym & Bicycle Subsidy
- The power of getting together over some food is unrivalled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses and access to Internal Housing Hub
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
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