Network Engineer (f/m/d)

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.

Key Responsibilities:

• Awareness of the organizational set-up (GCID), design and functions, the GCID process landscape and the distinct roles involved in Incident Management
• Cross validate network related ongoing Major Incidents and network related last 24 hours changes to support the Major Incident Qualification based on change overview provided by SAP CND (Cloud Network Delivery) change function
• Validate and reset, where appropriate, prioritization of Service Request based on defined criteria assigned to OC queue
• Part of Service Introduction, Perform validation against the BCR (Build Configuration Repository) vs checklist (Tools, CMDB, DNS (Domain Name System) entry, reachability)
• As part of Logical decommissioning, Remove host IP address allocations from IPAM, NFNA, RADIUS/TACACS
• Remove device from Spectrum, HPNA*, ncons db, CAPC, Netbrain, IPAM tool

Requirements:

• 4+ years in L1/L2 network support
• Problem-solving skills and ability to work in a 24/7 shift environment
• Excellent communication skill (Written and spoken)
• Solid understanding of networking technologies (WAN/LAN/Security)
• Must have understanding of F5 Load balancer and security devices
• Troubleshooting and problem-solving skill
• Fluent in English (C1/C2)

Good to have:

• CCNA/CCNP
• ITIL
• Prior Experience with SAP networking

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We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.