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Are you passionate about network performance and troubleshooting? We’re looking for a skilled professional to monitor, analyze, and optimize our Telecom Mobile Core Network using tools like Centreon, EXFO, Kibana, and Grafana.
Schedule: Rotational shifts in a 24/7 environment
Key Responsibilities:
- Monitor the health and performance of voice, core network, and IT infrastructure across a 24/7 operations schedule. (1st Level)
- Troubleshoot and resolve issues related to IP networking (TCP/IP, BGP), mobile core protocols and backend systems (databases, APIs).
- Operate effectively in Linux environments.
- Use monitoring and observability tools such as Syslog, Centreon, EXFO, Kibana, and Grafana to detect and resolve real-time issues.
- Respond promptly to incidents, alerts, and service requests, with proper escalation and follow-through for complex problems.
- Work rotating shifts (including nights, weekends, and holidays) to ensure continuous coverage.
- Document incidents, troubleshooting steps, and resolutions to improve internal knowledge and response times.
What We’re Looking For
Required Qualifications:
- Bachelor's degree in Computer Science, Telecommunications Engineering, Network Engineering etc.
- Knowledge of Mobile Core Network, SS7/Diameter/Camel/MAP protocols, resolving technical IT issues (DB issues, API issues).
- Strong understanding of TCP/IP networking, including protocols, routing, and network architecture and IT infrastructure and systems.
- Minimum 2–3 years of experience in Network Operations Center (NOC), IT Support or a similar technical support role (e.g. incident management, problem management, change request).
- Experience with monitoring and analyzing performance tools (e.g.,Centreon, Grafana, Kibana, Nagios, EXFO).
- Surveillance of the Telecommunications Network, initial alarm correlation, isolation of fault, filtering of incident, working with ticketing systems (e.g. PagerDuty).
- Basic knowledge of Linux system environments, using command lines for troubleshooting.
- Familiarity with ITIL practices and processes or equivalent experience in service management.
- Strong analytical and communication skills, with the ability to work under pressure.
🌟 Why Join Us?
🌍 International & collaborative work environment
⚡ Impactful projects with agile methodologies
📈 Opportunities to grow your QA, testing & defect management expertise
🤝 Be part of a supportive team where quality comes first
📩 Apply now and take the next step in your QA career!
Datanet Systems Software is part of the Datanet Systems Company.
Datanet Systems is the leading Cisco partner in Romania and develops business partnerships with international suppliers such as EMC, VMware, Fujitsu, NetApp, Fortinet, FireEye, AirWatch, F5, Juniper Networks, Dell, Certes Networks, Aruba, Zoom International, and Nuance Communications.
The company has a competitive portfolio of solutions in the following areas: communications infrastructure, data centers and virtualization, unified communications, customer interaction, contact centers, and information security.
Datanet Systems has a team of 75 people in Bucharest, with more than 65 professional certifications.
Datanet Systems is part of SOITRON Group SE, a group of companies in which more than 900 employees carry out a business that exceeds 100 million euros annually in IT system integration and IT outsourcing services in Slovakia, Czech Republic, Bulgaria, UK, Poland and Turkey.
Key Skills
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