The opportunity: Relationship Manager – Permanent contract

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

Being part of HSBC in Luxembourg, you’ll help evolve and grow our corporate and institutional business. Do you have a good understanding of transaction banking products? Are you comfortable with onboarding, KYC and CDD processes? Do you have strong interpersonal skills?

If you answered yes to any of these questions, we want to hear from you!

What you will do:

Reporting to the Senior Relationship Manager, you will be responsible for managing and growing the existing client portfolio made of Luxembourg-registered subsidiaries of foreign Institutional clients, with a focus on selling transactional banking products booked in Luxembourg and Continental Europe. In this role, you will (but not limited to):

• Support business development with Institutional clients (Asset Managers, Hedge Funds and Sponsors) across HSBC’s products range, notably Cash Management (GPS) and Securities Services (SSv) as well as opportunities across Global Markets (GM), Credit & Lending, and Asset Management
• Support the Senior Relationship Manager(s) with their client base by helping in the preparation of credit proposals, portfolio management, KYC renewals, etc.
• Take ownership and act as the focal point between the client, their headquarters, home country, Global relationship manager to further improve the relationship
• Regularly monitor the client portfolio and generate quality assets by utilizing appropriate risk management tools, ensuring alignment with HSBC’s risk appetite
• Collaborate effectively with key product partners and functional teams, including Wholesale Client Services, Client Operations, Credit Analysts Unit, Risk, Legal, and Client Documentation teams, to deliver a coordinated, responsive, and positive client experience
• Engage with clients and internal product partners to handle a wide range of client requests and escalations.

You should apply if you have:

• Successful experience in a client facing role with international needs
• Ability to interact with Corporate and Institutional customers, product knowledge of credit – experience of writing draft credit applications is an advantage
• Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• Good knowledge of transaction banking products and primarily cash management and Payment Solutions (GPS), Securities Services (SSv) and Global Markets (GM) products; knowledge of onboarding, KYC and CDD process
• Strong IT skills in order to produce quality presentations and other material for client meetings/pitches (Excel, Powerpoint etc.) and strong written and spoken communication skills in English - knowledge of French or German language is not mandatory but can be an asset.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• Our benefits will give you financial security
• We’ll give you a huge range of resources that support your mental, physical and social well-being
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

HSBC has been certified “Top Employer 2025” in Europe. This recognition from the Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Poland and Spain.

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, please send your application letter and curriculum vitae (in English) to: [email protected], and discover how diversity drives our success.

Please note that due to the volume of applications received, we will acknowledge your application only if we wish to proceed to interview. If you have not received a response within 4 weeks your application has not been successful.

Please also note that every selected candidate will have to provide us with a valid criminal record check in due time.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. For any GDPR request, please send it to: [email protected]

For further information on building your career at HSBC, please visit: www.hsbc.com/careers

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Discover how ‘We Value Difference’.