Key Responsibilities:

• Perform administration and support for Cisco, Fortinet, F5, Aruba, Palo Alto network environments.
• Hands-on experience with network platforms including ACI, Cisco, Arista, F5, Check Point, Palo Alto, and Huawei.
• Patch Management & Vulnerability Management – plan, assess, deploy, and troubleshoot firmware upgrades and patches (Mandatory).
• Handle troubleshooting related to patching/firmware upgrade issues (Mandatory).
• Execute patching and rollback strategies for network and firewall devices.
• Work with patch management tools like NetBot and similar platforms.
• Automate pre- and post-patching tasks where possible.
• Conduct BIOS and firmware upgrades across network devices.
• Strong knowledge of Cisco platforms is required.
• Analyze and interpret network flows for troubleshooting and performance optimization.
• Solid experience with DNS, DHCP, and IPAM.
• Advanced knowledge of:
• Switching: VLAN, Bundling Mechanisms, Ethernet, STP variants.
• Routing: BGP, OSPF, EIGRP.
• Security: Standard and Extended Access-lists.
• Perform log monitoring and maintenance activities.
• Ensure consistent documentation of SOPs, inventory, and SLA reporting.

Skills & Qualifications:

• Experience: 10–15 years in Network and Firewall Administration.
• Certifications: CCNP Certification is mandatory.
• Proven expertise in troubleshooting and incident resolution at L3 level.
• Excellent verbal and written communication skills.
• Strong interpersonal and stakeholder management capabilities.
• Experience working in SLA-driven environments with multiple customers/stakeholders.
• Hands-on leadership – this role is not just people management.
• Vendor management experience.
• Analytical thinking and problem-solving mindset.
• Ability to manage and deliver continuous improvements in operations.
• Promote team cross-skilling and knowledge sharing.
• Flexibility to work in dynamic and changing environments.
• Willingness to work weekends as per roster and provide off-hours support during weekdays as needed.
• (Compensatory off will be provided for weekend work.)