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AI-Powered Job Summary
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Strong communication skills.
Ability to achieve successful results in challenging situations and work with various levels of clients and management.
Ability to create processes and standards.
Analytical and problem-solving skills.
Ability to work in a dynamic and fast-paced environment.
Ability to manage multiple priorities and complete projects.
Initiative and autonomy to solve problems independently.
Experience with Microsoft online products and services.
Effective use of tools to troubleshoot and escalate issues appropriately.
At least 2 years of experience in IT.
University degree or two additional years of work experience.
Strong understanding of relevant technologies, solutions, troubleshooting, and technical support.
Experience with physical and virtual SonicWALL appliances.
Experience with Microsoft online products and services.
Experience with server hardware.
Experience with virtualization solutions.
Experience with backup and disaster recovery solutions.
Experience with Linux (GUI and CLI).
Key Skills
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