Gateway Product Manager

About Us

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.

Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

Responsibilities:

1. Channel Integration

• Evaluate and integrate PSPs, banks, and local payment schemes (e.g., SEPA, PIX, SPEl, Credit Card Payments). ie.
• Manage the end-to-end process from API integration to internal workflow design (routing, reconciliation, callbacks/idempotency, error codes, and state machines) with implementation and optimization.
• Coordinate canary releases, real-money validation, and success rate monitoring to ensure launch quality and stability.

2. Treasury Support

• Support global treasury operations: acquiring, settlement, hedging, and returns, through process design and productization.

3. Infrastructure Optimization

• Collaborate to build and optimize core capabilities such as user center and card management, channel routing, refund center, promotion center, and error code management, enhancing platform reusability and scalability.

4. Risk & Compliance Collaboration

• Work closely with Risk, Engineering, Compliance, and Operations teams to ensure stable operations and adherence to regulatory and reporting requirements.

Requirements:

1. 3-6 years of product experience in payments, acquiring, cross-border settlement, aggregated payments, or open banking; strong understanding of global payment business priorities as well as local compliance requirements; prior experience in exchange or internet payment integration is preferred.
2. Deep understanding of Credit Card Payments (authorization, clearing, chargebacks), open banking, and PSP integration processes; capable of standardized API integration design, with meticulous attention to interface interactions, state machines, and error code handling.
3. Strong collaboration mindset and sense of ownership, able to proactively identify issues, drive execution, and ensure closed-loop reviews.
4. Fluent English as a working language, capable of handling vendor meetings, technical communications, and documentation writing.