HR Organizational Data Specialist 

Electrolux Group

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world.

About the job:

As HR Organizational Data Specialist, you will be responsible for executing effective and efficient service delivery within the area of People Reporting and Organizational Management. You will manage incoming service tickets, ensuring timely assignment and resolution and ensure the accuracy, consistency, and security of HR data across all systems

You will report to the People Services and Solutions Team Lead of Global HR Data

What you'll do:

As a member of our Global HR Data Team, you will work with colleagues from different locations and support stakeholders from the US, LATAM and Mexico. You will take the initiative in identifying gaps or inefficiencies in data management processes and act as a proactive problem-solver, always seeking better ways to support the department’s objectives.

Apply today if you enjoy working independently, see yourself as a team player with great attention to detail.

In detail you will:

• Receive, assesses and fulfil standard requests e g. Workday. TalentONE and other HR tools
• Prioritize tickets based on urgency, impact, and service level agreements (SLAs), escalating issues when necessary
• Track the progress of open tickets and ensure they are resolved within the designated timelines
• Identify and correct discrepancies proactively before they escalate
• Promote self-service mindset
• Approach data issues as challenges to solve, not as roadblocks
• Collaborate with relevant departments to address and resolve data challenges promptly
• Drive and participate in cross-team initiatives and projects of medium to high complexity
• Suggest Cl ideas and drive their realization under moderate guidance
• Propose solutions to existing problems
  
  

Qualifications & Requirements:

• Fluent English
• Understanding of data analytics and various statistical methods
• Previous experience working with HR systems used HR: Workday, TalentONE (Cornerstone) ServiceNow or other
• Good knowledge of Microsoft Office Package: Word, Excel, Power Point, etc.
• Previous experience in a similar domain – People, HR, sensitive data management
• Understanding of entire Employee Lifecycle and People Data Processes will be an advantage
• Experience in working with international stakeholders
• Excellent customer care and communication skills
• Prioritization skills, resilience and proactiveness
• Continuous improvement mindset
• Great analytical skills and strong technical skills (knowledge of Power BI will be an asset)
• Knowledge of the Spanish or Portuguese will be an advantage
  
  

This role requires availability to work in the afternoon hours in US time zone 2pm-10pm CET

Where you'll be:

You will be based in a modern office in Krakow. Our Global Shared Service Center provides services for all companies in the Electrolux Group worldwide. We are dedicated to Global Finance & Accounting, People Services, IT, Reporting & Analysis CoE, and Product Documentation. We employ almost 1.000 talented people with respect to diversity & inclusion.

Benefits highlights:

• Top Employer Poland 2024 and Top Employer Europe 2024
• Swedish working culture and ethics - we’re famous for our friendly work atmosphere and work-life balance
• Hybrid work environment
• Medical insurance
• Cafeteria Platform for co-financing of Multisport or vouchers
• Discounts on our award-winning products
• Discounted meals in our canteen
• Worksmile Cafeteria Platform for co-financing of Multisport or vouchers
• Extensive learning opportunities and flexible career path
  
  

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

For more information go to: www.electroluxgroup.com.