Customer Support Specialist
BraggSlovenia2 days ago
Full-timeRemote FriendlyOther
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
We are searching for a Croatian speaking Customer Support Specialist that will be working in an international team offering support for our customers, helping them with any requests or issues, and forwarding the feedback to our product managers.
Your Responsibilities
Bragg is a content-driven iGaming technology provider, serving online and land-based gaming operators with casino content, cutting-edge technology, and expert-managed services to deliver a full turnkey solution.
We create high-performing, data-driven, and passionately crafted casino gaming titles, built on Bragg remote games server technology.
Our modern omnichannel Player Account Management platform powers multiple leading iCasino and sportsbook brands and is supported by powerful data analytics tools, as well as Fuze™ – an innovative player engagement toolset.
Our Way
Did we catch your attention? Become a part of our story - apply now!
Your Responsibilities
- Communication with customers via chat, e-mail and phone,
- Problem solving of customer issues and requests,
- Managing user-related documentation,
- Close cooperation with other teams within the company.
- Proficiency in Croatian and English language with excellent written and verbal communication skills,
- Positive attitude, passion for communication and building relationships with customers,
- Flexibility and ability to work in shifts,
- Team-work orientation, problem solving skills, reliability,
- iGaming industry knowledge and readiness to adapt to new processes and technologies.
Bragg is a content-driven iGaming technology provider, serving online and land-based gaming operators with casino content, cutting-edge technology, and expert-managed services to deliver a full turnkey solution.
We create high-performing, data-driven, and passionately crafted casino gaming titles, built on Bragg remote games server technology.
Our modern omnichannel Player Account Management platform powers multiple leading iCasino and sportsbook brands and is supported by powerful data analytics tools, as well as Fuze™ – an innovative player engagement toolset.
Our Way
- We are highly business-oriented, with a strong focus on long-term relationships with our clients,
- As a team of highly skilled experts, we appreciate genuine relationships and co-worker support,
- We nurture honest relationships within teams, between teams, and with our business partners,
- We encourage sports activities, team building, and informal gatherings,
- We offer plenty of time for family and fun,
- 30 days of annual leave for every colleague,
- We stuff the fridge with ice cream.
Did we catch your attention? Become a part of our story - apply now!
Key Skills
Ranked by relevanceReady to apply?
Join Bragg and take your career to the next level!
Application takes less than 5 minutes