eMAG
Senior Product Owner - Marketplace
eMAGRomania3 days ago
Full-timeRemote FriendlyProduct Management, Marketing
We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

More than 6000 colleagues are part of eMAG Teams . We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster !

Senior Product Owner, Marketplace - Seller Experience

We’re looking for a Senior Product Owner to take ownership of key products that shape the seller journey at eMAG. This includes the landing pages, onboarding and post-onboarding flows, the seller dashboard, and the seller profile, all essential components in helping sellers join, understand, and grow their business on our platform.

In this role, you'll work closely with multiple engineering teams across a microservices-based ecosystem, ensuring that product decisions are well-coordinated, user needs are clearly translated into stories, and delivery happens smoothly across teams. You'll be hands-on throughout the process, balancing clarity, structure, and flexibility to keep work moving and teams aligned.

We value people who bring curiosity, ownership, and a strong drive to deliver impact. If you’ve worked with KYC/KYB, AML processes, or other regulated flows, that’s a big plus, several of the journeys you’ll own touch on these areas. Most of all, we’re looking for someone who thrives on building useful, well-crafted products that serve both sellers and the business.

Requirements

Experience and Background

  • 4+ years of experience as a Product Owner or in a similar delivery-focused role (e.g., Technical Product Manager or Business Analyst with ownership of delivery).
  • Proven track record of managing end-to-end delivery of digital products in an agile, multi-team environment.
  • Experience working in microservices-based ecosystems, coordinating multiple engineering teams and managing technical dependencies.
  • Exposure to APIs, onboarding or CRM platforms, ideally across more than one of these domains.
  • Understanding of B2B or marketplace dynamics, preferably within an eCommerce or SaaS platform.
  • Familiarity with KYC/KYB, AML, or other verification and compliance flows is a strong plus.

Technical And Product Skills

  • Skilled at writing user stories, acceptance criteria, and maintaining a clear, prioritized backlog.
  • Strong understanding of REST APIs, integrations, and backend system communication (comfortable reading API specs and discussing system design).
  • Experience collaborating with multiple engineering teams to align delivery across services and manage interdependencies.
  • Experience using Jira, Confluence, Figma and similar collaboration tools.

Product Process and Mindset

  • Clear, structured thinker able to break complex systems into MVPs and incremental deliverables.
  • Excellent prioritization skills: able to distinguish between urgency, value, and effort.
  • Data-informed mindset; comfortable using insights (quantitative and qualitative) to guide decisions.
  • Hands-on approach to execution: ensures stories are ready for development and blockers are resolved quickly.
  • Comfortable working across multiple domains, managing technical constraints and stakeholder alignment.

Communication and Collaboration

  • Excellent communication skills in both English and Romanian, with the ability to adapt between technical and non-technical audiences.
  • Experienced in facilitating agile ceremonies such as backlog refinement, sprint planning, and retrospectives.
  • Strong collaboration skills when working with engineering, UX/design, and business stakeholders.
  • Ability to bring structure and clarity in fast-paced, cross-functional environments.

Nice to Have

  • Experience in seller or vendor-facing tools, onboarding, or educational/self-service platforms.
  • Familiarity with user segmentation, permissioning, and personalization features.
  • Knowledge of API documentation standards (Swagger, Stoplight, or similar).

Key Responsibilities

  • Own the end-to-end product lifecycle for seller-facing surfaces including landing pages, onboarding and post-onboarding flows, the seller dashboard, and seller profile.
  • Define, prioritize, and maintain a clear product backlog aligned with seller needs and platform objectives.
  • Collaborate with multiple engineering teams to coordinate delivery across microservices, manage dependencies, and ensure smooth integration between systems.
  • Partner with UX and design to create simple, consistent, and performant experiences for sellers throughout their journey.
  • Manage and refine API requirements in collaboration with backend teams, ensuring endpoints are efficient, well-documented, and scalable.
  • Lead delivery discussions, clarify requirements, and ensure user stories are ready and unblocked during sprint execution.
  • Work closely with stakeholders such as Seller Support, Commercial, Compliance, and Marketing to align business needs with technical feasibility.
  • Monitor feature performance, adoption, and seller feedback to drive continuous iteration and improvement.
  • Ensure clear, structured documentation and alignment across all stages of delivery.

Success Metrics

The Senior Product Owner – Seller Experience will be evaluated based on impact, delivery consistency, and quality of collaboration.

Execution & Delivery

  • Timely delivery of roadmap commitments with minimal rework or delays.
  • High clarity and completeness of user stories, acceptance criteria, and technical documentation.
  • Effective coordination across multiple engineering teams and services.

Product Adoption & Performance

  • Measurable improvements in seller activation, engagement, and satisfaction across onboarding, dashboard, and profile flows.
  • Increased self-service and automation rates, leading to reduced manual or support-driven processes.
  • Positive feedback from internal teams (Support, Compliance, Commercial) on delivery and collaboration.

Collaboration & Ownership

  • Demonstrated autonomy in managing complex products across teams.
  • Strong internal reputation for reliability, structure, and proactive problem-solving.
  • Contributions to cross-team processes that improve visibility, documentation, or delivery quality.

What we’ve prepared for you:

  • Medical subscription: Medicover, MedLife or Regina Maria.
  • A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme and Genius, membership to different gyms or even professional development classes.
  • Different discounts from our partners: banking, mobile, dental medicine or wellness.
  • Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.
  • An accelerated learning environment, with access to over 100.000 curated online resources and platforms, learning academies and development programs.
  • New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.

Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.

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