The individual in this role provides a wide range of support and project management duties to Zynex Human Resources, including the Director of Human Resources, Benefits Coordinator, Payroll Specialist, and Corporate Recruiting teams, with little supervision while maintaining a high degree of professionalism and confidentiality.

In this role, you represent the Zynex brand. This means you are responsible for providing a world-class experience to all “customers” in every interaction, every time. Every decision made must align to our mission, vision, and strategy. Every communication sent (through email, mail, or by phone) is to be professional, simple, and aligned. Every problem or bottleneck is to be resolved with an efficient solution that is consistent with our strategy.

Competencies Needed:

• Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
• Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.
• Self-Initiative – Ability to set their own priorities related to the organization’s goals without direction from others.
• Organization & Time-Management – Effectively prioritizes, plans, organizes, and budgets in an efficient manner.
• Attention to Detail – Does not miss important details even when busy or juggling multiple projects; ensures there are few to no errors in tasks/projects assigned.

Essential Job Duties & Responsibilities:

• Maintain employee personnel files that are well-organized and current and meeting Company standards (i.e., file human resource documents properly and efficiently, file employees verbal and written warnings, ensure all new hire information is signed/filed, etc. all in a timely manner).
• Track employee performance reviews and prompt supervisors as needed; Serve as a resource for performance review process.
• Perform new hire check-ins, stay interviews, and exit interviews; Assist with employee onboarding activities, as requested.
• Coordinate timely staff recognition on Birthdays and Anniversaries. Assist on other employee recognition projects.
• Maintain statistics and reports as required.
• Help Payroll in the creation of employee personnel files and onboarding tasks for new corporate and Territory Manager hires.
• Prioritize and manage multiple projects simultaneously and provide status updates/timely follow through on events, projects, and issues.
• Professionally deliver accurate information using superior written and verbal communication skills.
• Execute effective decision-making ability that aligns with the company business strategy, mission, and vision.
• Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient.

Additional Duties:

• Be productive despite continuous organizational changes and exponential growth of the company.
• Other Duties as assigned by Management (e.g., filing, assist with Recruiting administrative tasks, assist with Human Resource administrative tasks, set up/clean-up for Employee Appreciation events, etc.).
• Be present/ visible in the home office 5 days/week (M-F), 8 hours/day. Exceptions to this need prior approval from your direct Manager.

Education Requirements:

• Minimum of an associate degree; bachelor’s degree preferred.