Client Support Associate – Coinbase/Crypto Staking

Job Title: Client Support Associate – Coinbase

Location: Remote in Germany

Duration: 6+ Months Contract

Rate: 34 Euros/hr on Employment Contract

What we look for in you (ie. job requirements):

• Motivated by Coinbase’s mission and creating a seamless experience for our highest value individual and enterprise clients.
• Minimum of 2 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment.
• Basic knowledge of blockchain, infrastructure, staking, ROI/staking rewards, custody, and/or crypto.
• Experience working with Google Suite (Slides, Doc and Sheets) + overall presentation preparation.
• Fantastic communication skills in order to operate across multiple departments and stakeholders.
• Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization.
• Proficiency in English and German.

Nice to haves:

• High level of proficiency in cryptocurrency and Coinbase products
• Advanced degree in business, finance, project management or client experience