The Details

• Contract: Permanent
• Remuneration: €35,000 - €45,000
• Location: Dublin (Remote working available)
• Culture: Proactive, Trust, Positive, innovative

The Opportunity

• The business is growing quickly, and has further expansion plans for 2027. Bring your ideas and experience, and progress in your role as the company grows.
• The three senior leaders are brilliant to work with, with 55+ years in travel between them
• Join the European arm of an established global brand.
• You will be trusted to manage your own hours and workload, the output is more important than when you do the work, with remote working also available
• Your ideas will be listened to by the senior management, who have an ‘open door’ policy
• International trips to build your knowledge base, and for team building purposes

The Role

We are looking for detail-driven and proactive Product Managers to oversee the smooth running of our tour portfolio in the UK and across Europe. Play a key role in ensuring operational efficiency, supporting Tour Leaders in the field, and delivering memorable experiences for our guests. Pre-tour planning and training, real-time operational support, post-tour financial checks and continuous product improvement, you’ll be at the heart of keeping our tours successful, safe, and commercially viable.

Tour Planning

• Oversee a portfolio of tour series, ensuring quality delivery from start to finish.
• Contribute to product strategy by identifying strengths, weaknesses, and opportunities for innovation across your tour portfolio.
• Take ownership of procurement for your portfolio, sourcing and contracting suppliers:
• Restaurants, Local guides and attractions, Transport providers (where applicable).
• Provide Tour Leaders with accurate, up-to-date operational information to ensure smooth, problem-free operation of tours.
• Support with product training for internal teams.
• Stay up to date with legal requirements and compliance across all of your destinations.
• Improve and refine tour operations, balancing creativity with commercial viability.
• Coordinate closely with suppliers and Tour Leaders to guarantee smooth logistics and unforgettable guest experiences.
• Build and nurture long-term supplier relationships that support our growth and service standards.
• Proactively launch and manage projects to improve efficiency across the product function.

During Tours

• Act as a point of support for Tour Leaders whilst your tours are running, assisting with emergency issues and problem resolution when needed.

Post Tours

• After tours are completed, check all tour accounts for accuracy, ensuring expenses stay within budget and that only pre-approved costs are submitted.
• Continuously review the tours you operate, ensuring we offer the best product, content, and price.
• Monitor Tour Leader feedback and client feedback to ensure product quality, taking swift action when needed.
• Track and improve the performance of optional experiences, driving additional sales and revenue.

The Person

• 2-3+ years of product operations, tour management, or travel product development experience.
• Experience working in one or more of; UK & Ireland, Italy and Germany is essential
• Strong organisational and project management skills with the ability to manage multiple priorities.
• Excellent communication skills and the ability to support Tour Leaders under pressure.
• Financially astute, with experience managing budgets, expenses, and cost control.
• Analytical mindset with the ability to evaluate products, spot trends, and make data-driven recommendations.
• A passion for travel, cultural discovery, and delivering outstanding guest experiences.
• Comfortable working with suppliers, Tour Leaders, and cross-functional teams.
• Google Docs, Sheets, Slides, Excel experience.

Interview Process

Two-three stages with a task as part of the last stage.