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This is a remote role.
We’re looking for an experienced Project Manager to support the planning and execution of a new SaaS product launch. This role will coordinate cross-functional teams—including Marketing, Sales, Customer Success, Operations, Finance, Legal, Product and Engineering—to deliver a successful, on-time, and high-impact launch. The ideal candidate is detail-oriented, proactive, and skilled at managing complex projects that bring together people, process, and technology.
Responsibilities:
- Plan and drive the project plan: develop and manage project timelines, milestones, and deliverables across multiple workstreams.
- Coordinate cross-functional alignment: facilitate communication between product delivery, sales, marketing, central services and operations to keep work on track, manage dependencies, and keep stakeholders informed.
- Manage project execution: use Monday.com to track progress, identify risks and dependencies, and proactively resolve issues to maintain launch momentum.
- Status reporting: deliver regular status updates to different stakeholder teams including executives, senior leaders, and business stakeholders.
- Support go-to-market readiness: ensure all teams are aligned on messaging, enablement materials, pricing, and customer communication plans.
- Executive-level reporting: Provide clear, concise updates to the steering committee, senior leadership, and cross-functional stakeholders through regular status reporting and executive briefings.
- Identify risks and remove roadblocks: proactively surface and address cross-functional blockers, facilitate resolution with the project tea, and escalate critical concerns to the steering committee.
- Scale launch processes: build repeatable frameworks, templates, and best practices to improve the efficiency and effectiveness of future customer and partner onboarding
- Track success metrics: define launch KPIs (e.g., adoption, activation, sales enablement readiness) and measure post-launch impact to inform future planning.
- Delivery support: produce deliverables for launch readiness that may include user acceptance testing, produces documentation, training material, support guides, etc.
- Communication: Develop and manage the communication plan with stakeholder teams and executive leadership.
Skills:
- Dependable, proactive, consistent performer with a positive attitude and an ability to listen and work collaboratively across the team and organization.
- Ability to communicate effectively with senior personnel, both internal and client.
- Assertive but tactful and can manage multiple business relationships.
- Self- motivated, detail orientated and excels in executing, establishing priorities, and meeting swift deadlines in a fast-paced, rapidly changing environment
- Ability to act as a coordinator between multiple workstreams
- Ability to meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
- Producing accurate and timely reporting of program status.
- Experience documenting and managing risks and issues in a structure framework.
- Experience developing and managing project communications and communications plans.
- Contributes and works well with cross-functional teams.
Requirements:
- Bachelor's degree or master's degree in business or related field.
- 3+years proven experience in program and/or project management.
- Proven stakeholder management skills.
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including PowerPoint, Word, Excel, and Outlook.
- Experience using project management software (preferably Monday.com).
- Industry experience (Payroll, Accounting, Entity Management, HR Admin) and technical understanding related to the international expansion industry.
- Experience and desire to work cross-functionally with experts from Sales, Marketing, Technology and Operations.
- Problem solver.
If you would like to be part of a fast-paced, client first environment; where we focus on solutions rather than challenges, come and join our #HSPGlobalSolutionTeam!
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