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Greetings From Ampstek
We have a Contract – Hybrid Job opportunity As Data Analytics | Analytics Specialist
Job title: Data Analytics | Analytics Specialist
Location: Poland
Duration: 6 Months
Contract – Hybrid 3 Days Onsite
If interested, kindly share your CV at [email protected]
Job Description
Data & Analytics Expertise
- KPI Development & Monitoring – Ability to formulate, evolve, and track service performance metrics (CES, CSAT, FCR, etc.).
- Data Interpretation & Insight Generation – Strong skills in analyzing complex datasets to derive actionable insights.
- Dashboarding & Visualization – Advanced proficiency in Power BI or similar tools to create intuitive dashboards.
- Excel Mastery – Expertise in data manipulation, aggregation, and analysis using Microsoft Excel.
- Salesforce Cloud Analytics – Experience is a plus for integrating consumer data insights.
- Benchmarking & Industry Analysis – Capability to perform competitive benchmarking and trend analysis.
- Ad-hoc Analytical Support – Flexibility to support initiatives with tailored data research.
B. Technical Proficiency
- Data Platforms Familiarity – Understanding of platforms like Microsoft Azure.
- Programming Knowledge – Basic grasp of SQL or Python (not mandatory but beneficial).
- Data Accuracy & Quality Management – Ability to monitor and refine metrics for relevance and precision.
- Data Privacy Awareness – Knowledge of data protection regulations and ethical data handling.
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