Technical Support Engineer (copy)
EverbridgeNorway1 day ago
Full-timeRemote FriendlyInformation Technology
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Are you ready to use your technical skills to help protect lives and support communities during critical events? At Everbridge, we’re looking for a Norwegian-speaking Technical Support Engineer (TSE) currently living and authorized to work in Norway to join our high-impact team. In this role, you’ll support cutting-edge, mission-critical systems that help governments and agencies save lives and keep people safe when it matters most.
This is a fully remote position exclusively open to candidates residing in Norway.
As a Technical Support Engineer, you’ll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You’ll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.
What You'll Do
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This is a fully remote position exclusively open to candidates residing in Norway.
As a Technical Support Engineer, you’ll play a vital role in supporting our Public Warning solutions across Norway and the broader region. You’ll work closely with customers and internal teams to ensure performance, reliability, and continuous improvement of our systems.
What You'll Do
- Providing technical support to primarily Norwegian and European customers.
- Managing and resolving incidents and support tickets according to defined SLAs.
- Participating in a 24/7 on-call rotation (one week on duty at a time).
- Collaborating with Engineering and Product teams to improve platform resilience.
- Proactively monitoring system performance and identifying issues before they escalate.
- Assisting with software upgrades, installations, and platform configurations
- Delivering training sessions to clients as needed.
- Fluency in Norwegian and English (both written and verbal).
- Strong communication, presentation, and customer-handling skills.
- Excellent organizational and time management abilities.
- Calm and methodical approach to resolving business-critical technical issues.
- Experience working in Linux-based environments.
- Knowledge of IP configuration, VPNs, routing, databases (Oracle/PostgreSQL), and security protocols.
- Understanding of telecom networks (2G–5G) is a strong plus.
- Familiarity with Cisco routers/switches, AWS/cloud services, and basic scripting (e.g., Bash, Python) preferred.
- Private Healthcare
- Pension
- Group Life/Income Protection
- Life & Total Permanent Disability Insurance to protect you and your loved ones.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
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