Sr Manager - Network Operations & Support
Tata CommunicationsIndia4 days ago
Full-timeInformation Technology
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About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
Responsibilities:
v Installing and configuring CISCO/Versa/Fortiner/ Lavelle SD-WAN Routers
v Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP, BGP, OSPF, RIP, IGRP, EIGRP.
v Creating users, groups and setting up policy for a user's and groups.
v Configuration and Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform data backups and disaster recovery operation.
v Analysis of LAN network/SD-WAN to determine network performance problems. Provided solutions and documentation.
v Configuration and Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading of routers and switches.
v Carrying out DR (Disaster Recovery) test for both connectivity and devices for every month
v Investigating, diagnosing, and resolving all network issues by coordinating with users.
v Replacing the network hardware in case of failures and upgradation.
v Deploying Cisco Routers and Switches as per the project requirement.
v Coordinating with ISP vendors in case of link failure
v Network connectivity troubleshooting
v In-Depth Knowledge on Routing and Switching Protocols.
v Experience in Deploying and Managing Cisco Viptela based SDWAN Infrastructure.
v Deep understanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage). Versa Components – Versa Director, Versa Concerto, Versa Analytics, Versa Titan
v Understanding of Overlay and Underlay concepts.
v Experience in creating/Modifying Configuration templates in Cisco SDWAN.
v In-Depth Understand of Switching Protocols like VLAN, STP, Aggregation etc.
v Experience in packet tracer tools like Wireshark etc.
v Clear understanding of TCP/IP
v Experience in handling routing platforms like. ASR and ISR series Cisco routers.
v Responsible for managing/monitoring/troubleshooting the SDWAN, FMC and Network Infrastructure in the DC, DR and branch locations.
v Responsible for Coordinating with the OEM to resolve P1 issues.
v All IT assets irrespective of installed or third-party vendor installed, the engineer support must be provided by the resources as vendor management.
v Responsible for work on Vulnerability component
Requirements
v Oversee the overall operations of the network infrastructure, including monitoring, maintenance, and troubleshooting.
v Ensure high availability and performance of the network.
v Implement best practices and standards for network operations.
v Coordinate with cross-functional teams to resolve network-related issues.
v Lead the response and resolution efforts for major incidents impacting network services.
v Coordinate with technical teams, stakeholders, and vendors to minimize downtime and restore services.
v Conduct post-incident reviews and implement preventive measures.
v Develop and maintain business continuity plans for network operations.
v Identify critical network components and implement redundancy measures.
v Conduct regular drills and tests to ensure readiness for potential disruptions.
v Ensure compliance with relevant industry standards, regulations, and internal policies.
v Collaborate with internal and external auditors for compliance audits.
v Implement corrective actions and recommendations to address audit findings.
v Lead and mentor a team of network operations professionals.
v Set performance goals, provide regular feedback, and conduct performance evaluations.
v Foster a collaborative and supportive work environment.
v Identify training and development needs and facilitate skill enhancement programs.
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Job Description
- Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit
- s overall results.
Responsibilities:
v Installing and configuring CISCO/Versa/Fortiner/ Lavelle SD-WAN Routers
v Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP, BGP, OSPF, RIP, IGRP, EIGRP.
v Creating users, groups and setting up policy for a user's and groups.
v Configuration and Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform data backups and disaster recovery operation.
v Analysis of LAN network/SD-WAN to determine network performance problems. Provided solutions and documentation.
v Configuration and Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading of routers and switches.
v Carrying out DR (Disaster Recovery) test for both connectivity and devices for every month
v Investigating, diagnosing, and resolving all network issues by coordinating with users.
v Replacing the network hardware in case of failures and upgradation.
v Deploying Cisco Routers and Switches as per the project requirement.
v Coordinating with ISP vendors in case of link failure
v Network connectivity troubleshooting
v In-Depth Knowledge on Routing and Switching Protocols.
v Experience in Deploying and Managing Cisco Viptela based SDWAN Infrastructure.
v Deep understanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage). Versa Components – Versa Director, Versa Concerto, Versa Analytics, Versa Titan
v Understanding of Overlay and Underlay concepts.
v Experience in creating/Modifying Configuration templates in Cisco SDWAN.
v In-Depth Understand of Switching Protocols like VLAN, STP, Aggregation etc.
v Experience in packet tracer tools like Wireshark etc.
v Clear understanding of TCP/IP
v Experience in handling routing platforms like. ASR and ISR series Cisco routers.
v Responsible for managing/monitoring/troubleshooting the SDWAN, FMC and Network Infrastructure in the DC, DR and branch locations.
v Responsible for Coordinating with the OEM to resolve P1 issues.
v All IT assets irrespective of installed or third-party vendor installed, the engineer support must be provided by the resources as vendor management.
v Responsible for work on Vulnerability component
Requirements
v Oversee the overall operations of the network infrastructure, including monitoring, maintenance, and troubleshooting.
v Ensure high availability and performance of the network.
v Implement best practices and standards for network operations.
v Coordinate with cross-functional teams to resolve network-related issues.
v Lead the response and resolution efforts for major incidents impacting network services.
v Coordinate with technical teams, stakeholders, and vendors to minimize downtime and restore services.
v Conduct post-incident reviews and implement preventive measures.
v Develop and maintain business continuity plans for network operations.
v Identify critical network components and implement redundancy measures.
v Conduct regular drills and tests to ensure readiness for potential disruptions.
v Ensure compliance with relevant industry standards, regulations, and internal policies.
v Collaborate with internal and external auditors for compliance audits.
v Implement corrective actions and recommendations to address audit findings.
v Lead and mentor a team of network operations professionals.
v Set performance goals, provide regular feedback, and conduct performance evaluations.
v Foster a collaborative and supportive work environment.
v Identify training and development needs and facilitate skill enhancement programs.
Key Skills
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