HelloFresh
[TECH] IT Engineer [IT AND SECURITY]
HelloFreshNetherlands1 day ago
ContractInformation Technology
For our ambitious and growing team in Bleiswijk, we are looking for an IT Engineer. Working in the IT team, you will take a leading role in delivering world class support to all team members in the Benelux across a range of hardware and software.

You will bring a positive, can do attitude and creative mindset to solving technical issues within the Benelux. After understanding the fast paced IT landscape, you will grow to use your unique perspective and skills to solve any support requests that come through. Over time you will balance this work with the projects you think will impact the business and travel regularly to our sites across the Benelux to deliver a best in class service.

This role requires being present at our office in Bleiswijk fulltime (5 days per week). Occasionally, you may also be asked to visit one of our logistical hubs located across the Netherlands and Belgium.

This Is How You’ll Make An Impact

  • Be the first point of contact for any support needs that arise including onboarding/offboarding, access requests & troubleshooting for hardware and software related issues.
  • You will manage our Workplace Technologies and implement best practices, improving processes, and defining new service standards to deliver exceptional support.
  • Learn key IT principles alongside analytical skills used to build the ideal IT landscape
  • Define and complete technical projects that will have a lasting impact on the company
  • Gain a working knowledge of a range of platforms including Google Workplace, Azure, the Atlassian Suit and many more
  • You'll proactively improve and automate processes, ensuring knowledge sharing and team efficiency by documenting all changes and new procedures

These are the ingredients you’ll bring to the team

  • You have 3-5 years of relevant working experience as an IT Support Engineer, ideally in a production environment.
  • Working knowledge of multiple operating systems (MacOS, Windows, iOS and Android) and latest hardware including corporate printing solutions.
  • An understanding of corporate software (Slack, Google Workspace, Azure, Atlassian, Snipe-IT, Intune, Jamf, SureMDM)
  • Strong communication skills with the ability to translate tech talk for any user
  • You are able to identify relevant information from a variety of sources and actively share them with your team and others. You contribute to streamline processes and tasks between your team and relevant groups.
  • A quantitative and analytical mindset and know how to use data as the basis of your decisions.
  • A positive proactive approach to tackling any issues without shying away from the challenges that arise
  • The ability to travel to scheduled visits to other sites across Europe if needed, to work with other members of the team and provide support to the business if required.
  • Experience with LAN, WAN and WLAN infrastructures
  • Knowledge of FortiGate Firewalls, Cisco switches and Cisco Wireless
  • Ideally, also a valid EU driver's license

This is our recipe

  • Freedom to initiate, execute and implement your own ideas
  • The opportunity to engage and collaborate with our colleagues across the globe
  • Learning and development opportunities including a personal development budget
  • 24 holidays per year, plus 1 day per additional year of work
  • Need more holidays? We offer the possibility to purchase some extra holiday days
  • A 250 Euro budget to help set up your home office
  • Reimbursement of travel expenses to the office
  • A discount on your weekly HelloFresh and/or Factor_ box
  • Our FreshEnergy program Headspace subscription, a collaboration with OpenUp for your mental wellbeing, webinars and other events
  • Multiple ways of getting to a work-related appointment, for example by using our company cars or a MyWheels car
  • We offer 100% paid partner parental leave (up to 5 weeks) if your partner has a new born
  • Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
  • Access to GoodHabitz with hundreds of resources for your learning & development
  • Discount on your additional health insurance through Zilveren Kruis
  • Healthy lunches, fruit and snacks in the office
  • Monthly pension scheme

Hungry for more?

  • Apply with your CV and a strong motivation to join us (In English please)
    • Please note: we are currently unable to sponsor visa applications for this role
  • If we see a match, you’ll have a video call with one of our recruiters to share more about what you can bring to the team.
  • Next up is an interview with the hiring manager to get to know you better
  • After that, we'll dive into more detail of your skills and how you are going to make an impact.
  • Lastly you’ll have a conversation with someone from our Leadership team
HelloFresh ‘lives’ diversity. We are proud of the different backgrounds, abilities and perspectives of each team member and support the personal development on the job. Every personnel decision is based on equal opportunities, on qualifications, performance and requirements of the company and is independent of origin, skin color, religion, political orientation, gender, physical or mental disability or age. With the help of our Diversity & Inclusion Committee and our team-based hiring decisions, we do everything we can to reduce prejudices in the selection.

We look forward to meeting you!

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