Product Manager

Role: Product Manager Lead

Responsibilities:

Product Growth:

• Enhancing customer affinity by bringing in features improving time spent by customer on Cherry
• Increasing DAU and MAU by building engagement tools on the platforms
• Improve D2C customer transactions via effective marketing strategies and product enhancements

Product Building/Roadmap:

• Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement
• Manage the roadmap of the product & prioritization around the features & functionalities
• Work with UX designers to help create delightful experiences for different stakeholders
• Be the quality champion for the product and make sure that every feature being launched is being held to the highest product standards
• Working with marketing team to increase business of all products

Products Iterations and Improvements:

• Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needs
• Engage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product features
• Continuously understand and benchmark against competitors’ offerings on features, quality, target segments, etc
• Ensure product roadmap incorporates emerging market trends and competitive offerings
• Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experience

Prerequisites:

• Experience as a PM in fintech industry/startup building digital products.
• Strong background in and understanding of technology, software development and APIs
• Understanding of product-led growth
• Experience mentoring or leading at least 2-3 membered team.

An Ideal candidate would:

• Have a great sense of business, product and customers
• Be strong at analytical thinking and makes decisions regarding the strategic direction for the product and team
• Be excellent at communication and relationships and carries the team forward on the chosen direction