Project Manager

Title: SaaS Project Manager

Location: Remote (Canada)

Duration: PERM

Pay: $180,000/yr - $200,000/yr (CAD)

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Required Skills & Experience

• Bachelor's Degree or equivalent experience in related field
• MUST SPEAK FRENCH
• Experience as a Technical Project Manager for a SaaS company overseeing 5 or more customers
• Telecommunications industry experience
• Experience in a customer facing role leading all project deliverables, timelines, budgets, cross functional partnerships and communications

Nice to Have Skills & Experience

• Experienced with SQL

Job Description

A large cloud monetized billing cycle company is looking to add a Project Manager to their Implementations team to lead SaaS solutions for enterprise level clients. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. This person will be the first escalation point for customer's technical issues, working alongside a Customer Success Manager and Technical Account Manager for escalated support.