P&C Country Support Coordinator ROI / NI

P&C Country Support Co-ordinator ROI & NI

Because we strive to put people first.

Culture, our way.

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What you’ll do as a P&C Country Support Co-ordinator ROI & NI

The P&C Country Support Co-ordinatoris responsible for coordinating P&C operational activities within the market. This role will manage the in-market delivery of P&C projects and initiatives through strong partnership with the P&C BP team, the global CoE colleagues, and retail operations.

P&C In-Country Project Management  

• Manage and oversee the execution of key P&C projects, ensuring alignment with business objectives and timelines; this includes the in-market coordination & delivery of global programs (ATS, WFM, OD, etc.)  
• Develop and maintain project plans, track progress, and identify risks or issues that could impact project delivery. 
• Facilitate cross-functional collaboration to ensure seamless project execution and successful outcomes. 
• Liaise with the In-Market Retail Operations Manager to coordinate timing of communication & activities with the retail stores.  
• Provide regular project updates to the P&C Country Leader and other in-market stakeholders  
  
  

P&C In-Country Communications Management  

• Act as the gatekeeper/air-traffic-controller for P&C within the market, coordinating activities across CoE colleagues, business partnering, and retail  
• Coordinate Weekly P&C Update and disbursement of comms to the retail stores via the RCA for In-Market P&C activities 
• Distribution of ad hoc comms materials to stores ( wellbeing posters, and other materials based on the needs of the market)  
• Administer the P&C SharePoint site for the market, ensuring that all information is updated & accurate 
  
  

P&C In-Country Admin & Budget Support  

• Support the Country P&C Leader with diary management, meeting, travel and event organisation where required 
• Manage & track functional budgets  
• Partner with GBS Support and internal finance colleagues to address payment queries from suppliers  
• Manage purchase order process ensuring that all payments are made in a timely manner  
• Requesting one-time payments for one-off services (e.g. interpreters)  
  
  

P&C In-Country Process & Practice Management  

• Own, maintain, and evolve in-market standard operating procedures/ documentation to ensure standardized processes for all P&C practices within the four walls of the store; consider the Retail and P&C admin stakeholders when designing documentation.  
• Liaise with global CoE (People Services, Employee Relations, etc.) teams to adapt & localize global policies & practices taking into account in-market legislative and other requirements.  
• Analyse existing P&C processes and identify opportunities for optimization to increase efficiency and effectiveness – execute on these in partnership with CoE and BP colleagues.  
• Implement best practices and continuous improvement methodologies to streamline processes and enhance service delivery. 
• Monitor the effectiveness of process changes and make adjustments as needed to achieve desired outcomes. 
  
  

P&C In-Country Data Management & Reporting Support  

• Acts as a central point for any data collation requirements across the P&C in country team 
• Conducts data analysis & collation 
• Develops insights for the Business Partnering team to take take action within their respective areas.  
• Data production and presentations for BP Team and Country P&C Leaders 
  
  

P&C In-Country Talent Management  

• Support with coordinating the annual and bi-annual Make Your Primark and Annual pay review process in conjunction with the in the market P&C teams 
• As required participate in the delivery and coordination of welcome events 
• Develop and manage bespoke induction and onboarding plans, processes and technology for senior leaders  
• Support delivery for projects  
• Identify business unit / location specific learning calendar updates 
• Review and collate Talent Review information in consultation with BP team generating quarterly Succession & 9 box material for the market.   
  
  

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role.To thrive in this role, you’ll need:

• 5-7+ years’ experience in a similar P&C role
• Previous experience in P&C business partnering is an advantage
• Strong project management skills
• Strong administrative capability
• Strong written and verbal communication
• Proficiency in HRIS systems and Microsoft office applications
• B2 English language fluency where required
• Good understanding of HR best practice
  
  

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

147615BR

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