HCLTech is a global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, AI and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2023 totaled $13.1 billion.

To learn how we can supercharge progress for you, visit hcltech.com.

JOB DESCRIPTION:

- Candidate should be willing to work flexible shift timings as shift timing would vary.

- Should have experience working with Global clients.

- Should have total 5 years of relevant experience in Infrastructure.

- Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 3 years.

KEY RESPONSIBILITIES:

1. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability.

2. Technical background preferred – should be comfortable and have basic understanding about the DC infra & basics for Networking.

3. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams.

4. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams.

5. Should be customer facing and have a friendly personality.

6. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer

7. Must have project management skills.

SKILLS REQUIRED :

- Five years of previous project management (due diligence, transition, delivery, etc) experience.

- Proficient with Project Management Tools including MS Project, and MS Office Suite.

- Solid knowledge of and demonstrated experience in project management processes and methodologies.

- Knowledge of and demonstrated experience in the project lifecycle

- Crisp communication and presentation skills.

- Well-developed negotiation and relationship skills.

- Ability to build consensus.

- Detail and big picture orientation.

- Organization and time management skills: Operates independently with minimal guidance by management.

- Ability to manage multiple tasks in parallel

- Strong interpersonal skills.

- ITIL certified

- Project Management Professional (PMP) or PRINCE2 Certification preferred.

Beneficial package:

• Life insurance
• Private medical care
• MultiSport Card
• Subsidy for glasses
• Subsidy to language courses
• Christmas and holiday bonuses

The driving force behind that work, our people are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help find their spark and become the best version of themselves.

Join our team now!