Agile Coach

Job Description

Agile Coach Insurance Domain with Dynamics 365 Expertise

About The Role

We are seeking a seasoned Agile Coach with deep experience in the insurance industry and hands on knowledge of Dynamics 365 implementations

This role will lead Agile transformation initiatives across business and technology teams coach stakeholders at all levels and support strategic programs such as CCaaS Contact Center as a Service and Dynamics 365 rollouts

The ideal candidate will be a change agent who can foster Agile maturity and drive enterprise wide adoption

Key Responsibilities

• Agile Coaching Enablement Provide coaching to Agile teams Product Owners and leadership to instill Agile values principles and practices
• Insurance Domain Expertise Align Agile practices with regulatory and operational needs specific to the insurance sector
• Dynamics 365 Integration Support Collaborate with crossfunctional teams to ensure Agile delivery of Dynamics 365 solutions including CRM and ERP modules
• Training Workshops Design and deliver Agile training programs workshops and learning sessions tailored to various roles and maturity levels
• Enterprise Agility Guide the organization through Agile scaling frameworks such as SAFe LeSS or ScrumScale
• Stakeholder Engagement Build strong relationships with business and technical stakeholders to ensure alignment and transparency
• Continuous Improvement Promote a culture of experimentation feedback and iterative improvement across teams and processes
• Agile Metrics Reporting Establish and track Agile metrics to measure team performance Agile maturity and transformation progress
  
  

Qualifications

• Experience 5 years as an Agile Coach with significant experience in the insurance industry and Dynamics 365 projects
• Certifications ICAgile Certified Professional Agile Coaching ICPACC SAFe Program Consultant SPC Certified Enterprise Coach CEC or equivalent
• Skills Strong facilitation coaching and leadership skills Deep understanding of Agile frameworks Scrum Kanban SAFe etc
• Technical Knowledge Familiarity with Dynamics 365 CRM ERP and CCaaS platforms
• Education Bachelors degree in Business Computer Science Engineering or related field