Manager, Trust Investigations - Cybercrime
LinkedInUnited States2 days ago
Full-timeRemote FriendlyEngineering
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Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
This role can be hybrid in LinkedIn's Mountain View, CA or Washington DC office location.
This role will lead a high-impact investigations function in our Trust Investigations team focused on mitigating complex financially motivated abuse targeting LinkedIn and its members. This team has a unique remit applying analysis into technologies focused on abusing LinkedIn to the development of detections, mitigations and product interventions meant to address these emerging threats.
The role sits in a cybercrime pillar that is responsible for proactively anticipating, identifying, and disrupting abuse ecosystems —including but not limited to fake accounts (FAs), account rentals, account takeovers (ATOs), automation abuse and other forms of fraud. We work cross functionally with partners in Engineering, Data Science, Operations and policy applying investigation and intelligence outputs towards strategic product enhancements, and enforcement strategies to reduce member harm at scale.
If you have a strong background in leadership, threat intelligence, operational security, and off-platform investigations, this role provides an exciting opportunity to drive meaningful impact in member safety.
Key Responsibilities
Basic Qualifications
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels. LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $133,000 to 216,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
This role can be hybrid in LinkedIn's Mountain View, CA or Washington DC office location.
This role will lead a high-impact investigations function in our Trust Investigations team focused on mitigating complex financially motivated abuse targeting LinkedIn and its members. This team has a unique remit applying analysis into technologies focused on abusing LinkedIn to the development of detections, mitigations and product interventions meant to address these emerging threats.
The role sits in a cybercrime pillar that is responsible for proactively anticipating, identifying, and disrupting abuse ecosystems —including but not limited to fake accounts (FAs), account rentals, account takeovers (ATOs), automation abuse and other forms of fraud. We work cross functionally with partners in Engineering, Data Science, Operations and policy applying investigation and intelligence outputs towards strategic product enhancements, and enforcement strategies to reduce member harm at scale.
If you have a strong background in leadership, threat intelligence, operational security, and off-platform investigations, this role provides an exciting opportunity to drive meaningful impact in member safety.
Key Responsibilities
- Lead team responsible for investigations into complex cybercrime cases, including fraud, account takeovers, account rentals, and automation abuse.
- Ensure accurate, efficient, and consistent delivery of investigative results and reports to partners and principals.
- Develop processes to enable detection and analysis of new abuse tactics on and off the platform.
- Scope and work with partners to ensure the delivery of adversary emulations to test defenses and improve mitigation strategies.
- Establish strong relationships with internal and XFN peers in Trust Ops, Product, Engineering, Legal, and other teams ensure team outputs are meeting business needs..
- Help guide strategy and Influence enhancements to products and enforcement measures based on investigations.
- Build workflows, standard operating procedures (SOPs), and scalable frameworks to address key cybercrime risks.
- Lead internal team efforts to introduce automation improvements to workflows, improve detection signals, and build dashboards for monitoring suspicious activities.
- Present data-informed briefings to leadership and stakeholders on trends and threat actor behaviors.
- Lead collection and summarization of team insights regarding evolving abuse tactics and share with Trust leadership to support informed decision-making.
- Strengthen industry relationships via intelligence exchanges and knowledge sharing.
Basic Qualifications
- Bachelor's degree in cybersecurity, intelligence, computer science, or a technical field or equivalent experience.
- 1+ year(s) of management experience or 1+ year(s) of staff level engineering experience with management training.
- 5+ years of experience in threat intelligence or Trust & Safety investigations with a focus on off-platform abuse investigations.
- Experience with OSINT techniques, digital evidence collection, and operational security.
- Experience with surface and dark web targeting mechanisms and relevant monitoring tools.
- Master’s degree in a relevant field such as cybersecurity or advanced technical discipline expertise.
- 2+ years of experience managing a trust investigations team
- 7+ years of experience in areas such as off-platform intelligence operations, automation abuse investigations, or comprehensive abuse investigations.
- Advanced proficiency in Python, SQL, and link analysis tools for threat detection.
- Knowledge of threat actor communication behavior (e.g., technical jargon or slang) on external platforms.
- Strong communication and project management skills, including experience collaborating across technical and non-technical teams.
- Capability to create high-quality intelligence deliverables for executive-level stakeholders.
- Experience performing technical investigations such as packet capture and analysis; debugging web applications and analyzing HTTP requests; and using Pandas and Jupyter for data analysis.
- Experience responding to security incidents
- Open-Source Intelligence (OSINT) and technical acumen.
- Monitoring and analysis of complex threat trends.
- Vendor collaboration and resource management.
- Report writing and actionable intelligence delivery.
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels. LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $133,000 to 216,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
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