EDAN Luxembourg is a Consultancy company, specializing in connecting top-tier talent with roles in the vibrant job market of Luxembourg. With a focus on Information Technology, Finance, and Insurance, we understand the unique demands of these sectors and work diligently to match skilled professionals with the perfect opportunities.
We’re looking for a SOC Analyst (m/f) to join our client in the banking sector.
Location: Luxembourg
Mode: On-site with teleworking flexibility after the first 3 months.
Contract: CDI contract.
Language requirement: Fluent French and English.
Salary: To be discussed.
Qualifications:
• Hold a Bac to Bac+2 diploma or have acquired experience equivalent to the diploma during
your career;
• Have good knowledge in the field of telecommunications, networks, IT and security;
• Enjoy customer contact and have a good sense of responsibility, combined with ease of oral
and written communication
• Have a good team spirit, but also initiative and autonomy
• Know the ITIL methodology
• Mastering the French and English languages, Luxembourgish and/or German is an
advantage.
Responsibilities:
- Monitor and supervise IT systems using monitoring consoles; analyze system alerts, including security (SOC) and operational notifications, and perform first-level incident resolution.
- Identify, diagnose, and escalate incidents according to established procedures and on-call protocols.
- Handle customer requests efficiently, ensuring clear and timely communication.
- Adhere to service level agreements (SLAs) and prioritize tasks based on urgency and business impact.
- Maintain and update documentation and procedures related to client environments and administrative tools.
- Perform Service Desk duties outside regular business hours, including answering calls, tracking support tickets, and coordinating with on-call staff.
Why Join Us?
At EDAN, we believe that happy employees drive success. As an IT consultancy that truly values its people, we foster a culture of growth, recognition, and collaboration. From quarterly business lunches to celebrating achievements, we ensure your hard work never goes unnoticed.
What We Offer:
- A Rewarding Package that Reflects Your Talent
- Permanent Contract
- Continuous Learning and Professional Development Opportunities
- Clear Paths for Career Advancement
- Access to Cutting-Edge Technologies and Tools
- Supportive and Inclusive Work Environment
- Participation in High-Impact, International Projects
- Company-Sponsored Certifications and Training Programs
- Modern Office Facilities and Ergonomic Workspaces
How to Apply:
If you meet the qualifications for this role, please apply below or send your CV directly to: [email protected]
#ITJobs #Hiring #CareerGrowth #TechInnovation #luxembourg #luxembourgjobs #europejobs
How to Apply:
If you meet the qualifications for this role, please apply below or send your CV directly to: [email protected]
#ITJobs #Hiring #CareerGrowth #TechInnovation #luxembourg #luxembourgjobs #europejobs
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- Posted
- Oct 22, 2025
- Type
- Full-time
- Level
- Associate
- Location
- Luxembourg
- Company
- EDAN Luxembourg
Industries
Categories
Related Jobs
3 roles aligned with this opportunity
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2025-12-09
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