EDAN Luxembourg is a Consultancy company, specializing in connecting top-tier talent with roles in the vibrant job market of Luxembourg. With a focus on Information Technology, Finance, and Insurance, we understand the unique demands of these sectors and work diligently to match skilled professionals with the perfect opportunities.

We’re looking for a SOC Analyst (m/f) to join our client in the banking sector.

Location: Luxembourg

Mode: On-site with teleworking flexibility after the first 3 months.

Contract: CDI contract.

Language requirement: Fluent French and English.

Salary: To be discussed.

Qualifications:

• Hold a Bac to Bac+2 diploma or have acquired experience equivalent to the diploma during

your career;

• Have good knowledge in the field of telecommunications, networks, IT and security;

• Enjoy customer contact and have a good sense of responsibility, combined with ease of oral

and written communication

• Have a good team spirit, but also initiative and autonomy

• Know the ITIL methodology

• Mastering the French and English languages, Luxembourgish and/or German is an

advantage.

Responsibilities:

• Monitor and supervise IT systems using monitoring consoles; analyze system alerts, including security (SOC) and operational notifications, and perform first-level incident resolution.
• Identify, diagnose, and escalate incidents according to established procedures and on-call protocols.
• Handle customer requests efficiently, ensuring clear and timely communication.
• Adhere to service level agreements (SLAs) and prioritize tasks based on urgency and business impact.
• Maintain and update documentation and procedures related to client environments and administrative tools.
• Perform Service Desk duties outside regular business hours, including answering calls, tracking support tickets, and coordinating with on-call staff.

Why Join Us?

At EDAN, we believe that happy employees drive success. As an IT consultancy that truly values its people, we foster a culture of growth, recognition, and collaboration. From quarterly business lunches to celebrating achievements, we ensure your hard work never goes unnoticed.

What We Offer:

• A Rewarding Package that Reflects Your Talent
• Permanent Contract
• Continuous Learning and Professional Development Opportunities
• Clear Paths for Career Advancement
• Access to Cutting-Edge Technologies and Tools
• Supportive and Inclusive Work Environment
• Participation in High-Impact, International Projects
• Company-Sponsored Certifications and Training Programs
• Modern Office Facilities and Ergonomic Workspaces

How to Apply:

If you meet the qualifications for this role, please apply below or send your CV directly to: [email protected]

#ITJobs #Hiring #CareerGrowth #TechInnovation #luxembourg #luxembourgjobs #europejobs

How to Apply:

If you meet the qualifications for this role, please apply below or send your CV directly to: [email protected]

#ITJobs #Hiring #CareerGrowth #TechInnovation #luxembourg #luxembourgjobs #europejobs